FraScout GmbH | Germany | 60xxx, 65xxx Frankfurt am Main | Full time | Published since: 20.02.2026 on stepstone.de
Passenger Service Employee (m/f/d)
Be part of the FraScout crew! The personal service provider for Frankfurt Airport. As a joint venture of the FraSec Group (Fraport AG) and the Thelen Group, we start and look as a service agent (m/w/d)! Flying starts with arrival at the airport. Our passengers at the airport need you! We are now looking on behalf of our customer: Service Agent (m/w/d) in full time at Frankfurt Airport
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Your tasks • Your profile • What we offer
Contact for all questions of passengers Coordination of passenger flows and passenger service Assistance in the orientation of passengers Care and advice of guests in flight irregularities (e.g. delays, failures) general service activities (assistance with electronic check-in, service center, VIP support etc.) Support and assistance in handling operations (boarding aid, terminal support, Easy Pass, etc.)
You have good knowledge of German and English to communicate effectively with passengers Your well-maintained appearance and your good ways of handling provide a positive first impression Service orientation and team skills are what you want to do so in the passenger service Reliability is self-evident to ensure a smooth running in the team Shift service between 04:30 and 23:00 (breakfast and late) No penalties
Great working atmosphere with very nice colleagues salary from 14,96 € / h + supplements (50% Sunday, 25% night, 100% holiday supplement) Clothing premium 200,00 € Payment to the Deutschlandticket (including private use) Intensive staff support stylish uniform is set Benefits in flight travel Access to the crew shops Takeover option by our customers
Location
 | FraScout GmbH | |
| Frankfurt am Main | ||
| Germany |
The text of this ad was translated from German into English using an automatic translation system and may contain semantic and lexical errors. Therefore, it should be used for introductory purposes only. For more detailed information, see the original text of the ad at the link below.
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