Basics GmbH | Germany | 51xxx Leverkusen | Permanent position | Full time | Published since: 09.06.2026 on stepstone.de
Customer Service Employee (m/f/d)
We, the Basics GmbH, started with the distribution of our generic medicines in Germany in 2000. Today, more than 20 years later, we have developed through our continuous growth into a firm size in the generic market and established ourselves in this market segment. In our daily work we are proving to be able to draw from a great deal of experience. We owe our success mainly to the people who work at all times with full commitment, conviction and passion to achieve our goals and to be a reliable partner for our customers. We enable our colleagues to work in a dynamic working environment with flat hierarchies. The field of activity is responsible, with interesting tasks and challenges. We offer you the opportunity to grow and develop yourself professionally and personally. To strengthen our team in Leverkusen, we are looking for Customer Service Consultant (m/w/d) Full time, next time
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Your tasks • Your profile • What we offer
We, the Basics GmbH, started with the distribution of our generic medicines in Germany in 2000. Today, more than 20 years later, we have developed through our continuous growth into a firm size in the generic market and established ourselves in this market segment. In our daily work we are proving to be able to draw from a great deal of experience. We owe our success mainly to the people who work at all times with full commitment, conviction and passion to achieve our goals and to be a reliable partner for our customers. We enable our colleagues to work in a dynamic working environment with flat hierarchies. The field of activity is responsible, with interesting tasks and challenges. We offer you the opportunity to grow and develop yourself professionally and personally. To strengthen our team in Leverkusen, we are looking for Customer Service Consultant (m/w/d) Full time, next time
Customer support, information and advice as well as processing of customer requests receiving incoming telephone calls and email communication Processing and Collection of Orders in SAP Processing and recording of returns in SAP Capturing bearing value losses Collection and report of complaints settlement of the resulting correspondence Creation of invoices and credits
Completed commercial training (e.g. office/industrial merchants) Communication capability and a high degree of customer orientation Good MS Office knowledge SAP knowledge is desirable, no requirement Good understanding of figures Independent thinking and working and awareness of responsibility Team spirit, commitment, flexibility and resilience
An international working environment with flat hierarchies in the team Leverkusen Time recording 30 days holiday + 1 day birthday holiday Health bonus and health days Pension fund (after successful trial period) Employee events such as summer and Christmas celebration, coffee sessions, etc. Free drinks (water, coffee, tea) Training and training opportunities The opportunity to introduce your own ideas and take responsibility
Location
 | Basics GmbH | |
| 51377 Leverkusen | ||
| Germany |
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