Komm.ONE | Germany | 70xxx, 79xxx, 76xxx, 74xxx, 72xxx, 69xxx, 89xxx Stuttgart, Freiburg, Heidelberg, Karlsruhe, Ulm, Reutlingen, Heilbronn | Permanent position | Full time / Home office | Published since: 13.02.2026 on stepstone.de
Full-time Service Desk Analyst for Finance & Human Resources (m/f/d)
The Komm.ONE is the largest IT service provider for the public sector in Baden-Württemberg. As a partner in digitalization, we shape the future of municipalities and public administration. Around 2,200 employees develop innovative and future-proof IT solutions for the benefit of citizens and society at seven locations. Also find the perfect new workplace with the security and appeal of the public service. Service Desk Analyst (w/m/d) for Finance & Human Resources (in Stuttgart, Freiburg, Heidelberg, Karlsruhe, Ulm, Reutlingen or Heilbronn)
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Your tasks • Your profile • What we offer
The Komm.ONE is the largest IT service provider for the public sector in Baden-Württemberg. As a partner in digitalization, we shape the future of municipalities and public administration. Around 2,200 employees develop innovative and future-proof IT solutions for the benefit of citizens and society at seven locations. Also find the perfect new workplace with the security and appeal of the public service. Service Desk Analyst (w/m/d) for Finance & Human Resources (in Stuttgart, Freiburg, Heidelberg, Karlsruhe, Ulm, Reutlingen or Heilbronn)
First contact person (w/m/d) Recording and analysis of enquiries, ideally direct response to enquiries (1st level support) Working to optimize our processes and documentation Ensuring customer satisfaction through optimal support within our service levels
(w/m/d), Kaufmann (w/m/d) für Bürokommunikation, IT-Systemkaufmann (w/m/d), or a comparable training or Professional experience Knowledge and experience in (communal) finance, ideally SAP 1st Level Support Experience Customer-oriented service confession You are a friendly communications talent and are happy to call English at least. Level C1
An unlimited and future-proof setting at the largest municipal IT service provider in Baden-Württemberg A responsible activity in a friendly and committed team Possibilities for part-time employment and working at seven locations in Baden-Württemberg are possible depending on the position and arrangement Work-Life-Balance with flexible working time models without core working time incl. generous Homeoffice Regulation Paten concept for fast and sustainable incorporation Promoting professional development through targeted training and good opportunities for promotion Attractive occupational pensions, special annual payments and performance-oriented payment Health management, fitness program, bicycle leasing and many more offers The place is rated according to EG9a TVöD. A corresponding grouping is possible, provided that the personal and tariff conditions exist
Location
 | Komm.ONE | |
| Stuttgart, Freiburg, Heidelberg, Karlsruhe, Ulm, Reutlingen, Heilbronn | ||
| Germany |
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