Account Manager (m/f/d)

Infopro Digital is looking for support in the field of customer service for our customers operating throughout Germany.

ibau GmbH. Market leader since 1957. Networks contractors and contractors of the construction industry. Renounced customers throughout Germany. Expertise in information, sales and marketing. Success base: Daily search, nationwide network, current news, available online.

Now you're in demand! Right away. In the heart of Münster. 40 hours a week. Unlimited. Cross entry possible. Discover Germany's award and real estate landscape. Come on board!

Customer Experience-You are the face or voice of our first-class customer service and contribute to intensifying relationships with our existing B2B customers Interactions with our customer support our customers actively and competently, both digitally and via phone, and present our broad portfolio. Data management to increase efficiency by maintaining customer operations in CRM You have a smooth customer support Knowledge transfer institutions and perform interactive online trainings that give our customers a comprehensive overview of our product range Connected forces work closely with our key account management and sales service to ensure seamless customer service

Fair Play - The team wins You are an absolute team player and l(i)ebst creativity, even in the job Experience or cross entry You have already worked in customer service // in customer care and the customer is at the centre of your attention. A cross-entry is also possible with us. With your motivation, willingness to learn and your friendly appearance, we set the foundation for your successful start in customer service Communication & Empathy communication is fun - whether with colleagues or customers, the holistic sales perspective is your success factor Customer Relationship Management is not a foreign word for you Quickly review complex products and processes - You convince by a quick understanding and your understanding to penetrate them Strength under pressure-you keep a cool head even when dealing with short-term tasks of high complexity

You are flexible You have the opportunity to adapt your working hours flexibly to the family needs through a sliding time account without a core working time. We also offer you the opportunity to work from home office up to 3 days a week after the trial period.

We are in the heart of Münster Our office is located directly at the main station in Münster. By JobTicket, JobRad and free use of the bicycle station at the station you come to the office in a climate-neutral and cost-effective manner.

Bring yourself in We work at eye level and everyone has the opportunity to introduce their own ideas. A collegial operating climate with short decision paths and flat organizational structures are of course for us.

We appreciate you We offer you a safe working relationship from the outset with an attractive remuneration and 30 days holiday. In addition, we support you in occupational pension provision as well as with asset-effective benefits. The work is done personally and individually, and a buddy/pattern is at your side during the time of incorporation.

Your health is important to us And not only physically, but also psychologically. In addition to our health program, we offer you the free and unlimited opportunity to discuss professional and personal issues with external advice.

You never learn from us We promote your development through feedback talks to highlight appropriate strengths. You can also participate in internal and external training and take educational leave.

We do not forget you after work We celebrate successes and also just so together with team events and our legendary summer festival. A variety of discounts and offers are also available as part of Corporate Benefits. .