Berliner Stadtreinigung (BSR) | Germany | 10xxx, 14xxx, 13xxx, 12xxx Berlin | Full time / Home office | Published since: 15.01.2026 on stepstone.de
Trainee IT – Customer Management / AI (m/f/d)
Berlin together make better, greener and cleaner – this is our mission as the largest municipal waste management company in Germany. We are looking for dedicated personalities. For our customer management business unit, we are looking for a:n Trainee IT – Customer Management / AI (w/m/d)Entgeltgruppe 10 or 11 TVöD VKA (Bachelor 53.000 EUR/year, Master 54.864 EUR/year)
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Your tasks • Your profile • What we offer
Implementation of process changes in the areas of customer AI applications, relationship management and customer data management Design and tune processes to innovative solutions in the field of digital customer communication and the corresponding interfaces Support in the development of IT concepts and implementation of AI technologies in digital customer communication, customer relationship management systems and customer data management Shortening and improving work processes through new technologies and automation Promoting digitalization topics in a technical and content perspective
Completed university education (Bachelor / FH diploma) or completed university studies (Master / Uni Diploma) in the field of (economic) informatics, data science, economic engineering or economics Practical experience from specialist internships desirable We very much welcome outstanding team capacity, high intrinsic motivation, self-initiative and introduction of our own knowledge.
Remuneration: We pay according to TVöD VKA with regular salary increases, an annual special payment and an additional occupational pension (VBL). Hybrid work: Mobile work is a reality with us. Work-Life-Balance: We have a 39-hour week, 30 days vacation and free on 24 and 31 December. We also offer flexible working time models with leisure compensation. Mobility: We offer bicycle leasing and grant BVG job ticket or Germany ticket. Modern workplace: We enable convenient work through cloud-based applications, MS teams, a employee app and ergonomically designed jobs. Security: As a crisis-proof employer, we offer you a guaranteed takeover after the completion of the trainee program into an unlimited job with meaning. All our Benefits can be found at bsr.de/benefits. To our trainee program 18-month junior development programme Structured onboarding and connecting contacts Active accompaniment and promotion through (specialist) mentor:inside Regular trainee meetings Knowing the core business and building networks
Location
 | Berliner Stadtreinigung (BSR) | |
| 10243 Berlin | ||
| Germany |
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