Engineer / Businessman as Individual Account Manager Business Customer (m/w/d)*

Schleswig-Holstein Netz GmbH | Quickborn bei Hamburg | Period until 31.12.2028 | Full time; Parttime

Schleswig-Holstein Network plans, builds and operates electricity and gas networks in the north. More than 3 million people rely daily on electricity and gas coming to them through our networks. We are part of the HanseWerk Group - one of the largest energy service providers in northern Germany with 2,300 employees at various locations. Our experience is in fresh ideas that we offer as services private customers, municipalities and companies. Be part of our dedicated team and shape the energy transition with us!

In order to strengthen our team of Schleswig-Holstein Netz GmbH, we are looking for an engineer / merchant as individual customer service business customers (m/w/d)* for our Quickborn location near Hamburg.

As a customer service provider for downstream network operators as well as our largest reference customers, you coordinate the timely processing of all the concerns of your customers in our company and ensure high-quality communication from the first request to the final answer. You independently manage and coordinate the connection of new individual customers (e.g. from innovative areas such as electrolysis) from the first customer contact to the first billing and complete all contracts with the customers. Together with colleagues from the participating departments, you conduct project and tuning talks with customers. You coordinate and organize the area of tasks independently and guide colleagues involved in this area of tasks professionally. As a partner for climate protection, you represent our company and have an attentive look at the needs of customers. You are open to other topics of the network economy, participate in group work groups and perform special tasks. For example, you support the design of technical requirements for supporting IT systems in order to optimize and efficiently perform all tasks in customer support.

You have a successfully completed study of (economic)engineering, electrical engineering, economics related to energy management or comparable skills and experience. You have extensive knowledge of network economic and energy economic relations in Germany and the provisions relevant to the activity. Customer orientation is not a foreign word for you, but the view through the 'customer glasses' is a matter of course for you. The satisfaction of our customers is your motivation and is your first priority. You will find new ways to improve things and go forward with curiosity. You take the initiative and actively promote your themes without losing sight of the essentials. You are safe in dealing with common Microsoft Office applications such as Word, Excel and PowerPoint. Basic knowledge in SAP is desirable.

Since we are a learning organization, we are pleased to receive your application, even if you do not meet all requirements of 100%.

Transparent remuneration: You will receive an attractive tariff compensation (from €79,000/year), asset-effective benefits (480 €/year) and an occupational pension scheme. Time for you: With us you have a 37-hour week, 30 vacation days and additionally free on Christmas Eve and New Year's Eve. You have a time record and can convert your time balance into free time. Flexibility: You have flexible working hours without core working time. Mobile work is of course for us. With the workation offer you can work up to 20 days a year out of the EU country. Sensual task: With us you make a valuable contribution to the energy transition - in a large company and with a secure job. Health: Whether JobRad, Business Sports, Sports Events or balanced nutrition in our canteen - your personal well-being is important to us. Development & training: With our training offer we promote your professional and personal development, also through project work throughout the E.ON Group. Family: As a certified family-friendly employer, we cooperate with partners who support you in childcare or care for family members. In addition, you will receive a birth grant of 350€. Time: With our Sabbatical offer you can take a break of up to 6 months. In addition, you can book holiday accommodation in Europe on favourable conditions. Exemption: For special occasions, such as marriage, moving, wedding of children or silver weddings, you can leave your work beyond the legal framework. *With our open and value-adding corporate culture, we welcome all people. Because we are convinced that differences enrich us - whether in origin, gender, age, lifestyle and working styles, talents, skills and limitations. JOBV1_EN