Pantaenius GmbH | Germany | 22xxx, 21xxx, 20xxx Hamburg | Permanent position | Full time / Home office | Published since: 27.04.2026 on stepstone.de
Schadenexperte Yachtversicherung / Yacht Insurance Claims Specialist (m/f/d)
For 50 years we have been insuring water sportsmen around the world. More than 100,000 customers trust Pantaenius every day and have made us Europe's leading specialist in water sports insurance. We are a traditional family business and are now employing over 370 employees at locations in Europe and Australia. As part of our growth in our range of yacht damage we are currently looking for you! A customer service provider or a customer service (w/m/d) at the next possible time in full time, as a reinforcement for our team in the headquarter in the Hamburger HafenCity. (m/w/d) | Yacht Insurance Claims Specialist (m/w/d)
* After clicking the Read more button, the original advert will open on our partner's website, where you can see the details of this vacancy and contact information. If you need a translation of this text, after returning to our website it will be prepared and you can read it by clicking the Show full translation button.
Your tasks • Your profile • What we offer
You are the first contact partner (m/w/d) for our customers in all claims and therefore serve as a problem solver for our customers who depend on your effective solution strategies You process any damages from boats and organize the entire process You conduct independent analyses of the damages You work closely with our national and international partners You communicate regularly (written and telephone) with our national and international customers, experts, shipyards and insurers and advise our exclusive, narrow and long-term clients
You have a completed training in the field of insurance and finance or a comparable qualification, alternatively you have a technical training or professional experience in the maritime environment and brings a good understanding of technical relationships around yachts with You have very good knowledge of German and English as well as, depending on the field of application, additional knowledge of French in word and writing. In addition, you bring safe MS Office skills You work structured, solution-oriented and communicate openly in the team as with customers. Your services, customer orientation and joy in dealing with international damages are yours
Attractive Benefits: 13 salaries, 30 days of a year's holiday as well as in addition to Christmas and New Year's Eve free, service bike leasing, takeover of the German ticket or a grant to the travel costs, asset-effective services, a grant to the company's retirement provision and occupational health promotion, employee-acquisition staff program and special holidays for special events are just a few attractive services that you can expect from us Work and environment: An innovative and warm working environment where you can develop and take real influence. Flat hierarchies, short decision paths and real appreciation Today and tomorrow: Exciting projects where you can use your skills and develop yourself. We support your individual professional developments and offer you suitable training opportunities for tomorrow Current working conditions: You work in our modern office in HafenCity. Alternatively, after the incorporation phase, there is also the possibility to work from our site in Kiel. You can also make your working hours flexible and work at home office More net: Look forward to additional net payments of almost €1,000 per year Community Feeling: We celebrate together summer and Christmas parties
Location
![]() | Pantaenius GmbH | |
| 20457 Hamburg | ||
| Germany |
The text of this ad was translated from German into English using an automatic translation system and may contain semantic and lexical errors. Therefore, it should be used for introductory purposes only. For more detailed information, see the original text of the ad at the link below.
For more information read the original ad