Employee in the Sustainability Customer Service Team (m/w/d)

As part of our portfolio of services on the subject of sustainability, we offer our customers comprehensive consulting and software-based support in implementing the Supply Chain Care Code (LkSG). We are looking for dedicated employees to build a customer service team.

You support the development of a customer service team and provide competent support to our contract suppliers and trading partners in matters relating to supply chain procurement laws You advise our customers competently on the issues of supply chain care obligation law You form the interface between our customers and the internal sustainability specialist You independently process customer requests within the 1st and 2nd level support You support our customers in the collection and maintenance of the data necessary for the risk analysis of the LKSG You have fun on telephone and written customer support You also form the link to our customers in existing and future services in the context of sustainability.

Basic commercial knowledge of advantage Cross entry points are welcome Professional experience in customer support desirable Good knowledge of English and other language skills in East European languages are advantageous MS-Office knowledge Secure appearance on the phone Embossed service orientation

Employer-funded occupational pension schemes Workplace environment at the pulse of time (including height-adjustable desks) Inviting, employer-funded operating restaurant Flexible working time model Free drinks (water, coffee, tea) Mobile work net deducted optimization program incl. 44 € Map