Employee (m/w/d) Customer Service Car Rental Augsburg

CHECK24 is one of the leading online companies and Germany's largest comparison portal. With our award-winning car rental comparison (over 35-time test winner), we offer thousands of customers a transparent comparison of the offers of all relevant landlords worldwide and allow the booking at the best price. We are the competent and solution-oriented contact person for questions of our customers. We also work on process optimization and data maintenance in close coordination with our car rental partners. In addition to our location in Munich, we have been in Augsburg with our car rental price comparison since 2016, right in the HELIO at Augsburg Central Station. If you want to move something, you are right with us! To strengthen our team, we are looking for you as a motivated employee (m/w/d) customer advice at CHECK24 comparison portal car rental service GmbH. We look forward to your application!

You will take care of the competent telephone consultation and support of customers before, during and after booking on the subject of car rental and the worldwide correspondence with our international partners You independently process the wishes and bookings of our customers and the associated administrative activities You take responsibility for the collection and maintenance of customer data

Serious and friendly appearance in telephone contact with our car rental customers, first experiences in dialogue marketing or comparable professional experience from the tourism Structured mode of operation, contact joy and customer orientation as well as fun in consultations Very good communication skills, team skills, flexibility and self-responsibility to quickly achieve measurable results Quick conception to penetrate complex relationships and hands-on mentality to quickly find and implement pragmatic solutions Safe handling of popular PC and Internet applications German and good knowledge of English in word and writing

You can easily get to us: Central location directly at the Augsburg Main Station in the HELIO (with shopping, fitness and cinema directly in the building). Our bright and modern office offers space for creativity, outdoor work and fun at the kicker or table tennis. Thanks to free Germany ticket, bike/ebike leasing and free bike parking, you can get to the office in a climate-neutral and cheap way We appreciate your commitment: unlimited contracts, an attractive remuneration for weekend, holidays and late shifts as well as annual premiums for special successes. The takeover of responsibility is additionally rewarded (e.g. weekend shift management). There are coupons for numerous CHECK24 products, approved occupational pensions and many other benefits (e.g. EGYM Wellpass, back school, free sports, team budgets for events) With us you are flexible: flexible working hours, more than 30 days vacation with very good performance and the option for additional unpaid holiday, Sabbaticals and workation abroad We advance you: Individual promotion of your career through internal and external training, regular feedback talks and personal coaching as well as a personal budget for further training. Thanks to our strong and sustainable growth, we offer perspectives in the technical and management career We equip you: a laptop for mobile work, two screens or individual equipment such as an ergonomic mouse, noise cancelling headphones or a height adjustable desk? No problem! With us you can feel comfortable: free drinks are cooled in every office. Coffee, cocoa, cereals and fresh fruit are regional and organic. Free lunch is 5x a week for the entire team We are also a super team next to the work: we have a collegial and friendly team together. At beer garden and beer visits, office parties and legendary summer and Christmas celebrations we celebrate our success together. In addition, we offer numerous team events and joint sporting rounds such as football, boulders or yoga - we roll with the best JOBV1_EN