ONEPILOT | Germany | Deutschland gesamt bundesweit | Contractor position | Part time - flexible | Published since: 13.02.2026 on stepstone.de
Freelance Client Agent (m/f/d)
Onepilot is an innovative company that specializes in the externalisation of customer support. Construe a modern vision and centre on people, we have found a central solution to help businesses build their customer relationships more efficiently and with the highest quality. Our mission is to offer our customers an experience without errors. At Onepilot we work with freelance agents to respond to the specific wishes of each customer. These agents are rewarded for their performance with a first-class quality system that embodies our commitment to excellence. We are committed to them and offer a flexible, transparent and enriching working environment. .
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Your tasks • Your profile • What we offer
As an agent of Onepilot, you work freelance and support the end customers of our partners in their concerns. After you have taught your customers the following e-learning courses, you will get access to a knowledge base to decide for the future. Onepilot technology and this knowledge base enable an effective response to the requirements of our customers who need to be contacted by email, chat or complaint. Ta missions: Support your customers by email, chat or phone Use the tools and resources to get quick and precise help Ensure the satisfaction of your customers through a clear and social communication
Master of numerical tools and plates Solid competencies in solving problems and excellence in written and oral communication Available up to 20 hours per week
Payment by Ticket-Resolu (à la performance) Flexible working hours: You define your own hours You will receive 16.5 € per week Training and support are continued for success Your work starts from your home and will be rewarded for the solution of your ticket. The price of each ticket depends on the complexity of the ticket, the time of transportation and localization. It varies between 0.40€ and 2€. During the month, our agents paid €15 per day. .
Location
 | ONEPILOT | |
| bundesweit | ||
| Germany |
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