Business Process Manager in the Digital Agenda (f/m/d)

For the Facility Management division at the workplace of Bonn or Potsdam, the headquarters is looking for one/one at the next time: Business Process Manager (w/m/d) (Entgeltgruppe 12 TVöD Bund, ID: ZEFM4103, Stellen‐ID 1307804) The Federal Real Estate Agency (BImA) is the real estate service provider of the federal government, which supports the immobility policy objectives of the federal government and provides the necessary areas and buildings for almost all federal authorities. Accordingly, we are represented throughout Germany with over 7,000 employees and take care of a very broad and colourful real estate portfolio as well as the ecological use and care of the federal nature areas. For these versatile and responsible tasks we are looking for innovative heads that think and act sustainably. Our Facility Management division builds, operates and manages a complex portfolio with exciting and versatile objects – from the ministries in Berlin and Bonn, through federal courts and research institutions to the customs, federal police, the federal army or the German Federal Institute of Technical Relief (THW). In dialogue with our customers, we make the way to climate-neutral real estate management. We need you for that! Do with us BImA! The setting is terminated.

As a central contact person, you have an overview of the business processes of the FM division and are also responsible for communication with the process users. They identify adaptation needs and optimization possibilities, agree with the business process managers, initialize changes in the processes and monitor and evaluate the implementation. They develop and produce regular reports on the state of development and compliance with the business processes of the FM division. To do this, use digital methods and tools (e.g. from the environment of the process mining) and expand them further in the BImA. In the development of digital tools for the FM division, you support your colleagues in the department by establishing and expanding process-related methodological approaches in the development process (e.g. customer journey). We work mobile and flexible. However, on the service post/workplace occasional missions, including throughout the federal territory, are incurred. These missions are generally planned with sufficient chronological advance, so that the reconciliation of family and occupation is guaranteed.

Qualification: They have completed university studies (Diplom [FH]/ Bachelor) in the field of real estate, financial or business management or a comparable qualification. Competences: They have good knowledge and experience in business process management, including modeling processes. Knowledge and experience in the application of process management tools (e.g. Visio, ARIS) are part of your profile. They have basic business or real estate knowledge. You also have knowledge of project management. You are safe in handling Microsoft Office's IT applications. Other: They have a thorough and careful operation with high reliability. They have good organizational skills and the ability to think and act economically. They bring the ability to work quickly into changing tasks. They have a good and rapid understanding. They have their own initiative and the ability to work creatively and conceptually. They also work independently, thoroughly and targeted at increased work. Their expressiveness in word and writing is very good and you have a pronounced communication capability. In addition to customer- / address-oriented behavior, you will show a strong negotiation skills. They bring the ability to act in a team-oriented manner and are both criminal and socially-competent. A secure judgment, combined with the ability to decide quickly even in complex situations and take responsibility, is one of your strengths.

An interesting and varied activity with all the advantages of a large public employer Compatibility of family and occupation in working time Mobile work incl. equipment for mobile work Special payment by applicable tariff provisions 30 days off Occupational pension Vocational development opportunities and extensive training opportunities Health promotion and precautionary measures Free parking Economic situation GermanyJob Ticket (DJT) Possibility of renting an apartment from the stock of housing care of the Federal JOBV1_EN