Customer Center Employee (m/f/d)

central place in the customer center to support and relieve the service teams on site by taking over external communication with the tenants Coordination and preparation of the plausibility of appointments Organization and preparation of meetings, jour fixes, workshops etc. Collection, evaluation, preparation and compilation of documents and data Organisation of procurement and ordering (service tools, IT equipment, specialist literature etc.) Participation in the identification of the need for further training, coordination of appointments and notification to the main office OP Participation in the organisation of external training events Account processing using SAP, including content control and certification of the correctness Creation of system-based evaluations and reporting Coordination and monitoring of recurring notifications to the insurance service provider Participation in the preparation, implementation and follow-up of the annual inventory General office work (stock management, time monitoring)

Qualification: completed non-technical vocational training (with as good a result as possible) for the administrative specialist, specialist or Kauffrau/ ‐mann for office management or comparable qualification Competences: Knowledge and practical experience in real estate and property management desirable Knowledge of rental law, the operating and residential area regulation desirable sound knowledge of Microsoft Office IT standard applications and the use of the Internet Knowledge in SAP ERP 6.0 or the willingness to acquire knowledge in SAP-based BALIMA in the short term are essential Further requirements: thorough, careful and reliable operation good organizational skills good opinion Own initiative and capacity for creative and conceptual work Ability to work independently, thoroughly and objectively even in the case of increased work good communication capability customer- / address-oriented behaviour and negotiation skills Ability to act in a team-oriented manner, critique and social competence good judgment Car driver's license (class B) and the willingness to predominantly planable, partly full-day journeys (also as a self-driver/in)

Special annual payment by applicable tariff provisions 30 days off mobile work incl. Equipment for mobile work Industrial pensions economic situation an interesting and varied activity with all the advantages of a large public employer Compatibility of family and occupation in working time Extensive training offers Employer grant optional to the regional job ticket or GermanyJobticket (DJT) in public transport Health promotion and precautionary measures