Manager (w/m/d) Service Center / Disposition /Technischer Support EMEA

We are one of the world's leading companies in orthopaedics, arthroscopy, sports medicine and orthobiology. True to our Mission Helping Surgeons Treat Their Patients Better, we have been developing innovative products and surgical procedures for 40 years. Arthrex was founded in Munich in 1981 - today our headquarters in Naples (Florida, USA) with further branches in 29 countries. Our corporate culture is characterised by cross-border cooperation and an exchange with colleagues from different nationalities. The development of new business areas and the expansion of our product range contribute to a steady growth and will lead us to the development of high-quality products in the future. Our employees contribute significantly to this success with their commitment. For this we offer a motivating, value-adding working environment.

You are responsible for the management of the Imaging & Resection Service Center, consisting of the teams MRP/order processing Customer Service/Internal Sales Service Technical support (remote)

You take over the professional and disciplinary leadership of a team, build it and continuously develop the employees They are actively engaged in the achievement of the department goals and are continuously working on the further development and optimization of key figures In addition, drive the further development of the department by analyzing and optimizing processes to increase efficiency and effectiveness They also ensure the high quality of the service They work closely and coordinated with our subsidiaries in EMEA, Field Service, Warehouse and Production, and Supply Chain and Product Management Team

You have a completed economic or technical degree or have a comparable qualification Up to now, they have been able to earn at least three years of leadership experience in a comparable position Ideally you have several years of professional experience in the field of service and logistics/distribution They are characterized by high customer orientation and problem-solving competence. They work profit-oriented, structured and independent. They possess distinct collaborative and communicative skills and are sure to deal with stakeholders. Very good knowledge of German and English in word and writing complete your profile.

An activity in an international environment Personal and esteeming coexistence A future-proof workplace Flexible working hours and in many areas the possibility of mobile work Individual incorporation, supplemented by extensive introduction training Occupational pensions (indefinite employment) Free additional hospital insurance Support in various situations of life (e.g. childcare, care, personal questions, etc.) through cooperation with a service provider Free lunch from Monday to Thursday JOBV1_EN