ITSM-Experte / ITSM-Systemadministrator (m/w/d)

Digital transformation. Reliability. Peacekeeping. We are also working with Diehl in our five subgroups Metal, Controls, Defence, Aviation and Metering and our over 16,000 employees with high pressure. Discover fascinating technologies and apply. In a trusted and courageous family enterprise, which is stable and stable – from tradition. For our site Diehl Defence GmbH & Co. KG in Überlingen am Bodensee we are looking for one: ITSM-Experts / ITSM-System Administrator (m/w/d)

You fully support our IT-Service-Management applications – from configuration to further development – and ensure their stable operation. In close coordination with ITSM pro­cessors and IT teams, you will implement information and continuously optimize IT service processes. You create reports and dashboards for process monitoring, analyze data and derive targeted improvement measures. You will continue your expertise in training and user support and support you as a specialist contact partner (m/w/d). Documentation on applications or In this way, you will be able to provide a reliable transfer of knowledge.

You have a low level of IT training or a comparable qualification with a professional qualification in the ITSM environment. You have experience in the administration of ITSM tools, ideally through Serviceware Processes or USU Asset Management. Knowledge of system administration, data banks and scripting will help you to understand the technology. You analyse complex approaches quickly and develop solutions. Team spirit, communication joy and a streamlined way of working.

Collective remuneration Flexible working times Onboarding program Internal training programmes Industrial Health Management We are pleased to receive your application with the identification number 250710. Note: If heavy-duty measures are applied, the same procedure is preferred. If you are interested, please specify your SB status on a voluntary basis. JOBV1_EN