Service Level Three Engineer for Control Software (m/f/d)

Step out of your comfort zone, excel and redefine the limits of what is possible. That's just what our employees are doing every single day – in order to set the pace through our innovations and enable outstanding achievements. After all, behind every successful company are many great fascinating people.

In a spacious modern setting full of opportunities for further development, ZEISS employees work in a place where expert knowledge and team spirit reign supreme. All of this is supported by a special ownership structure and the long-term goal of the Carl Zeiss Foundation: to bring science and society into the future together.

Join us today. Inspire people tomorrow.

Diversity is a part of ZEISS. We look forward to receiving your application silence of gender, nationality, ethnic and social origin, religion, philosophy of life, disability, age, sexual orientation or identity.

Apply now! It takes less than 10 minutes.

Your Role Provide technical support for special-purpose and measurement machines, with a focus on software and control technology, at the Oberkochen site Perform complex troubleshooting and root cause analyses on PLC, HMI and drive systems and develop sustainable technical solutions to ensure equipment availability Restore machinebility operability following malfunctions or system failures, including structured analysis, targeted troubleshooting and controlled recommissioning Program, optimize and maintain PLC software using Siemens STEP 7 / TIA Portal, including version and change management Configure, commission and diagnose Siemens drive systems (SINAMICS, SIMOTION, SINUMERIK) as well as systems from other manufacturers Advise development projects, internal specialist departments and other stakeholders on the evaluation, selection and implementation of technical solutions, with particular consideration of maintainability and long-term equipment availability Conduct release and acceptance tests (FAT/SAT) Create and maintain technical documentation and work instructions Train employees and ensure effective knowledge transfer between teams and equipment operators Manage issues and incidents

Your Profile Successfully completed degree in electrical engineering, mechatronics, automation engineering or a comparable field Several years of experience in the development or service of control and automation technology using Siemens STEP 7 / TIA Portal Experience in programming, commissioning, parameterization and diagnostics of drive systems (Siemens SINUMERIK / SIMOTION / SINAMICS) Expertise in Siemens HMI, OPC UA and SCADA In-depth knowledge of troubleshooting, preventing and optimizing complex PLC applications Experience in programming and commissioning B&R or Beckhoff control systems would be advantage Confident in working with electrical circuits, fieldbus systems (PROFINET, PROFIBUS and Industrial Ethernet) as well as machine safety and safety systems Comprehensive understanding of mechatronic systems combined with strong integration Practical experience with agile working methods, especially backlogs and sprints Strong communication skills as well as expertise in knowledge development and training technical users Intercultural competence, strong teamwork skills and assertiveness Independent, solution-oriented and customer-focused approach to work Good written and spoken English Willingness to travel