HPA - Hamburg Port Authority AöR | Germany | 22xxx, 21xxx, 20xxx Hamburg | Permanent position | Full time / Home office | Published since: 13.02.2026 on stepstone.de
Chief Terminal Officer for Cruise Gate Hamburg (m/f/d)
In recent years, Hamburg has become one of the most popular cruise locations in Europe and forecasts also predict a significant growth potential for the coming years. Cruise Gate Hamburg GmbH is a 100% subsidiary of Hamburg Port Authority AöR. As the operator of the three Cruise Center (Altona, HafenCity and Steinwerder), the CGH is the central point of contact for all cruise shipping companies.
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Your tasks • Your profile • What we offer
You are responsible for the organisation of ship calls and the positioning of the ships at the terminals as well as the coordination of external service providers in terminal operation. You are responsible for the implementation and supervision of port security regulations (Port Facility Security Officer) as well as compliance with the CGH's terminal usage regulations. You take the handling of Passenger Boarding Bridges and Gangways at the terminals. You are responsible for the management of external and internal service providers and are contact personin and problem solverin in case of difficulties in the daily business of the terminal operation. You carry out purchasing and procurement processes for services and materials. You bring your know-how and skills into development and optimization projects
You have completed technical, business or nautical studies or have comparable knowledge and experience in the field of shipping, port management or tourism. You look back on experience in the process of handling the cruise You bring a good understanding of technical processes and building technology. Further training as Port Facility Security Officer (PFSO) is desirable. Your experience with the maintenance and repair of technical equipment is beneficial. You communicate well and safely in English. You enjoy dealing with people and a high service orientation. Independent action and self-initiative are of course for you. You have a high sense of responsibility and a safe performance.
Our port is a symbol of openness and exchange and we welcome people with different backgrounds and life paths. We are therefore pleased to receive applications from people with severe disabilities. Because your uniqueness makes us look! In addition, we would like to promote gender diversity at the HPA, so in particular we would like to encourage women to apply. Your compensation & additional offers: The classification is based on the collective agreement of the Hamburg Association of Labour Law. You receive special payments as well as a top-age provision and have the options on the Germany ticket for 36,00 Euro, the Lease-a-Bike offer and Corporate Benefits. Attractive time models for your optimal reconciliation of work and private life: choose your hybrid work place, Elder Care and Sabbatical opportunities, use holiday offers for your children, plan your 30 days vacation and overtime compensation. Valuable exchange & development options: You start with a multi-stage onboarding process and have the chance to use a variety of online or presence training opportunities such as mentoring and coaching – our digital HPA learning port is also ahead. Sustainable health & well-being offers: from business sports groups, fitness cooperations, digital and presence events and workshops to business advice. Colleagues from various fields of work and with various backgrounds: At 10 HPA locations in the heart of the port, you can get to know some of the networking events, business trips or site visits – all of them carry the port in the heart! !
Location
![]() | HPA - Hamburg Port Authority AöR | |
| 20457 Hamburg | ||
| Germany |
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