VWR International GmbH, part of Avantor | Germany | 97xxx Waldbüttelbrunn | Permanent position | Full time / Home office | Published since: 05.08.2026 on stepstone.de
Servicetechniker – After Sales Service (m/f/d)
Under moderate supervision, conducts general business support, including handling inquiries from external or internal customers, coordination resolution of customer issues with internal departments, explaining products/services and billing procedures to customers, assisting customers in completion forms and gathering/recording information needed for proper transactions. Clemens GmbH, a company of the Avantor Group, is looking for a dedicated and qualified personality for the position as a service technician (m/w/d) – after sales service. The aim of this role is to restore and sustainably secure the satisfaction of our customers in complaint cases through excellent technical support and customer-oriented solutions.
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Your tasks • Your profile • What we offer
Sensual activity: Their work helps to enable scientific breakthroughs and to positively influence the lives of people worldwide. Individual development: At Avantor, you actively shape your career – from the first day. Valuable corporate culture: You work in an innovation-driven environment that focuses on cooperation and mutual respect. Work-life balance: 30 days of paid leave as well as flexible working hours and mobile office (if intended for the position).
Your tasks: Implementation of input measurements, fault analyses and repairs on laboratory equipment Adjustment and calibration including creation of corresponding certificates Final testing of devices and subsystems Documentation of work in the ERP system Communication with end customers and service partners to clarify technical issues Creation of offers, statistics and evaluations of relevant service key figures Occasionary external services
Complete technical training in the field of electrical engineering or mechanics, ideally with further training to the technician or master First professional experience in technical service or after sales of advantage Embossed technical understanding Handicraft skills and experience with MS Office / ERP systems Communication strength, self-initiative and customer-oriented appearance
This is what awaits you: Comprehensive integration through an experienced, one-to-one team Pool vehicle for outdoor services Varied tasks in a future-oriented company Collaborative working environment with room for personal and professional development the position shall be limited to one year; with appropriate performance and positive development, there is the possibility of an unlimited takeover
Clemens GmbH is an innovative technology company on a sustainable growth course. We develop and produce equipment and components for the medical technology and life sciences industries. Our technically demanding solutions are used in laboratories and research centres worldwide. In addition, we offer the highest level of Electronic Manufacturing Services (EMS) with a state of the art machine equipment. Customer satisfaction, high innovative strength and excellent quality are our first priority. We are certified to ISO 9001 and ISO 13485, which underlines our commitment to excellence.
Now, as part of Avantor, the sophisticated products and state-of-the-art manufacturing capacities of Clemens can be combined with the offer of Avantor for critical laboratory automation processes, its global reach and the passion for achieving scientific breakthroughs. Be part of our team of dedicated professionals who solve complex challenges with intelligent solutions.
Disclaimer: The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. You are intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be equal opportunity employer.
Why Avantor? Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science.
The work we do changes people's lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It turns medical devices that help a little boy hear his mom's voice for the first time. Outcomes search as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor.
We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world. Apply today! !
Location
![]() | VWR International GmbH, part of Avantor | |
| Waldbüttelbrunn | ||
| Germany |
The text of this ad was translated from German into English using an automatic translation system and may contain semantic and lexical errors. Therefore, it should be used for introductory purposes only. For more detailed information, see the original text of the ad at the link below.
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