Customer Service Center Agents (m/f/d)

The Kreissparkasse Kelheim is a market leader with its nearly 3.0 billion. Euro balance sheet total a reliable partner for our customers in the Kelheim region. Our 430 employees are our best asset for this. So that we can continue to link and expand the proven traditions with the technical future, you enrich our team with your personality and your ideas and go new ways together with us.

Your exciting tasks: Receive incoming calls from customers and non-customers, for example for service requests, complaints, product information or interactions with bot systems. Filter the incoming calls and forward them to the appropriate locations. Answer and process customer requests independently. Please forward calls to the relevant departments or make a callback. Take advice and arrange appointments. Run customer orders by telephone within your area of responsibility. Edit online and mobile services at first-level support level. Your profile – This will convince us! We are looking for dedicated and motivated service workers who can convince our customers with their knowledge. Customer orientation at the highest level Convincing communication skills: pleasant voice, clear pronunciation and rhetorical skills Strong team capacity and willingness to cooperate Proactive telephony with commitment Solid computer knowledge and technical understanding High loadability and stress resistance Self-employed working time management within the customer service center working hours If you want to meet these requirements and support a motivated team, we look forward to your application! You will receive a lot of support from a dedicated team that accompanies and promotes you during your incorporation. Use the opportunity to learn and grow in a dynamic environment. Apply until 04.04.2026!

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