BMW Group | Germany | 30xxx Hannover | Permanent position | Full time | Published since: 29.01.2026 on stepstone.de
Customer Manager (f/m/x)
With our BMW, MINI, Rolls-Royce and BMW Motorcycle brands, we are one of the world's leading premium manufacturers of automobiles and motorcycles, as well as suppliers of premium financial and mobility services. We are looking for you as Customer Manager (m/x)
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Your tasks • Your profile • What we offer
LOOKING COURT: SAVE THE FEDBACK. PARTICIPATION Our aftersales teams make the difference every day - with their passion, business sense, their communications talent and their sense of what makes our customers happy. And all this in an environment that does not limit personal developments and rewards engagement through appreciation, but also with generous benefits.
We offer you an exciting function in the aftersales sector of the BMW branch Hannover. Be part of a dynamic team that is characterized by customer orientation and innovative solutions.
You welcome and maintain our guests professionally with high customer orientation. You take over the appointment organization and advice in questions of service, repair technology and cost-effectiveness. As the first contact point, you will answer questions about vehicle status and explain invoices. Order preparation, processing and accounting are controlled by you. The organisation and commissioning of service providers to ensure mobility is commissioned by you.
Complete vocational training and relevant professional experience in the field of service consulting/aftersales. Communication and persuasiveness as well as social competence. High level of customer orientation. High quality awareness, commitment and reliability. German and English skills as well as driving licence class B and III. Would you like to become part of our dedicated team and help shape the future of the aftersales? Then apply now. Note: Please apply exclusively online through our career portal. Applications on other channels (including e-mail) cannot be taken into account.
Outstanding projects with which we jointly shape the mobility of tomorrow. Various personal and professional development opportunities. Attractive, fair and efficient remuneration. High job security. Annual special payments such as holiday money, Christmas money and profitsharing. Flexible working time including 6 weeks of annual leave and overtime compensation. Discounted BMW & MINI conditions. Many other benefits see bmw.jobs/what we offer
Start date: 01.03.2026 or by agreement Working time: Full time
Position reference: 172083
Location
 | BMW Group | |
| 30177 Hannover | ||
| Germany |
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