Customer Service Manager - SHK / Technical Management (m/f/d)

What arises when passion and innovation meet? We shape the future of installation technology and drive the energy transition. You're looking for a job that really counts? Then introduce your expertise to develop sustainable and intelligent building solutions. Experience the deep satisfaction of making a real difference and actively shaping the world of tomorrow. In this context, our core values play the greatest role in the merger of family businesses, but above all for each individual and each individual colleague: in the VDK Groep.

Core values:

• entrepreneurship
• Corporate culture with a masterful atmosphere
• Responsible business towards employees and the environment You guide the SHK customer service professionally and disciplinefully You plan the use and capacities of the service technicians:inside You ensure a high quality of service and time accuracy You are a contact person for customers: inside You optimize processes, processes and service concepts You support the offer calculation, yields and billing and work closely with the management and project management

You bring an education and at least 3 years of experience from the SHK area You are safe and confident in dealing with customers: both inside and inside You have organizational talent that helps you keep an overview You also stay calm and solution-oriented with demanding or demanding customers You are communicative, friendly and self-confident You have good IT skills (especially MS Office) and show openness for new and digital developments, with customer orientation and team work for you being of course

Unlimited employment contract: We plan with you in the long term and offer you security Performance-oriented payment: You receive a fair, transparent and punctual remuneration, including the takeover of the eventual Christmas money by the job change Modern working methods: You get a company handy and tablet, and profit from good organization and short ways in operation Flexibility: We offer you home office and a 4-day week Collaborative environment: A team that really welcomes you – collegial, helpful and with fun at work Development options: You benefit from the safety and development of a VDK Group company, in a family operating climate