MOIN Mobilitätsinfrastruktur und -betriebs GmbH Landkreis Lüneburg | Germany | 21xxx Lüneburg | Permanent position | Part time - flexible / Full time / Home office | Published since: 21.01.2026 on stepstone.de
Full-time or part-time customer dialogue employee (m/f/d)
MOIN Mobility Infrastructure and -betriebs GmbH Landkreis Lüneburg is a wholly owned subsidiary of Lüneburg County. As such, we design and operate public transport in the region in a modern, reliable and climate-neutral manner. We are looking for our dedicated team as an employee (m/w/d) customer dialogue. .
* After clicking the Read more button, the original advert will open on our partner's website, where you can see the details of this vacancy and contact information. If you need a translation of this text, after returning to our website it will be prepared and you can read it by clicking the Show full translation button.
Your tasks • Your profile • What we offer
You are the contact person for our customers, with all questions including complaints, whether on the phone or by mail In case of inquiries, you will get the necessary information and opinions and forward all relevant details to our customers The complaint management process is in your hands and you make sure it runs smoothly You are always informed and up-to-date, initial evaluations and can communicate complex facts in a comprehensible way
WHAT WHAT? You have completed vocational training and know the route and line network of the HVV and the MOIN operating area very well You have the pleasure of handling passengers and convince with a very great service and customer orientation And you can also stay calm in difficult conversations and explain complex topics so that everyone understands them Office 365 will help you work quickly into new programs You convince by an error-free spelling and good English skills
An exciting and responsible position with a multifaceted task area An indefinite contract after TV-N, special annual payment and holiday allowance, 30 days vacation, from 2026 two days of relief as well as occupational pensions Grant for corporate fitness and job ticket Various and specialist training and a perspective on further development The chance to actively shape your new workplace
Location
 | MOIN Mobilitätsinfrastruktur und -betriebs GmbH Landkreis Lüneburg | |
| Lüneburg | ||
| Germany |
The text of this ad was translated from German into English using an automatic translation system and may contain semantic and lexical errors. Therefore, it should be used for introductory purposes only. For more detailed information, see the original text of the ad at the link below.
For more information read the original ad