TOPdesk Deutschland GmbH | Germany | 01xxx Kaiserslautern | Permanent position | Full time / Home office | Published since: 29.01.2026 on stepstone.de
Junior Account Manager - B2B Customer Support / SaaS (m/f/d)
TOPdesk is an international service management software company with 900 employees in 8 countries and 5,000 customers worldwide. For our 2004 based location in Kaiserslautern, we are looking for a Junior Account Manager (m/w/d)*. Your environment In your working day, you are in close contact with the advice, support and, if necessary, our development department. You enter your customers and help them achieve their goals. .
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Your tasks • Your profile • What we offer
Building and maintaining close relationships with customers Monitoring product use and customer engagement to identify opportunities for growth and expansion Regular check-ins with customers Promoting sales growth through upselling and cross-selling of additional products and services Cooperation with marketing and product teams to respond to customer needs and feedback Identification and mitigation of potential emigration risks
Graduate degree (FH or university) Relevant professional experience desirable Very good communication and presentation capability Self-conscious and sympathetic appearance Embossed customer and service orientation Targeted and ambitious personality Business thinking and acting Ability to work both independently and in the team Very good knowledge of German and English
Unlimited employment contract and 30 days of annual leave Pleasant working atmosphere with flat hierarchies (DUZ culture) Open operating climate in an international environment Flexible working time model within a modern working environment ability to work remotely Funded incorporation by a buddy based on a defined incorporation concept Time for individual training opportunities to promote your personal strengths Joint employee events and team building measures Staff grant for fitness studio membership Operational health measures such as health days or fresh fruit Free drinks (coffee, tea, water) Gifts for special occasions, e.g. anniversary Monthly tax-free property in the form of a Mastercard Possibility of a stoppage (sabbatical) to the long-distance woe Common quality time (table, table tennis table, massage chair) Corporate Benefits Holiday allowance
Location
 | TOPdesk Deutschland GmbH | |
| 67663 Kaiserslautern | ||
| Germany |
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