Project Manager Special Customer Projects-1 (m/f/d)

Step out of your comfort zone, excel and redefine the limits of what is possible. That's just what our employees are doing every single day – in order to set the pace through our innovations and enable outstanding achievements. After all, behind every successful company are many great fascinating people.

In a spacious modern setting full of opportunities for further development, ZEISS employees work in a place where expert knowledge and team spirit reign supreme. All of this is supported by a special ownership structure and the long-term goal of the Carl Zeiss Foundation: to bring science and society into the future together.

Join us today. Inspire people tomorrow.

Diversity is a part of ZEISS. We look forward to receiving your application silence of gender, nationality, ethnic and social origin, religion, philosophy of life, disability, age, sexual orientation or identity.

Apply now! It takes less than 10 minutes.

ZEISS Semiconductor Manufacturing Technology

Enabler for smaller, more powerful, and more energy-efficient microchips Work where tomorrow is created. Around 80 percent of all microchips worldwide are manufactured using ZEISS technologies.

As the heart of every electronically controlled system, You are indispensable in our daily lives – whether in smartphones, smart homes, or smart stores. ZEISS is a technology leader in semiconductor manufacturing equipment. With high-precision lithography optics, photomask systems, and process control solutions, ZEISS driving the production of ever smaller, more powerful, and more energy-efficient microchips – and thus plays a key role in shaping the age of micro- and nanoelectronics with its innovations.

Lead and oversee customer projects in the field of metrology and inspection in the semiconductor manufacturing environment Serve as the primary liaison between customers and the home organization, ensuring clear communication and understanding of customer needs and expectations Understand customers' business objectives and align our solutions to meet those needs. Deploy the solutions in field and be accountable for satisfying customer requests Develop detailed project plans, including timelines, milestones, and resource allocation. Ensure projects are delivered on time, within scope, and within budget Handle customer escalations, ensuring issues are resolved to the customer's satisfaction Implement strategies to prevent future escalations by identifying root causes recommending improvements Prepare regular reports on project status, customer feedback, and satisfaction metrics for senior management

Master's degree in electrical engineering or semiconductor manufacturing or material science or related fields Experience working with customer in semiconductor manufacturing space is a clear advantage At least five years of proven experience as a Project Manager, preferably in a customer-facing role Strong understanding of project management methodology and tools Excellent communication and interpersonal skills, with the ability to manage complex customer relationships Problem-solving skills and the ability to handle challenging situation with diplomacy and tact Office presence at least 3 days per week or more depending on business needs Willingness to travel home for up to 50% of working time. The degree of travel might vary depending on the business needs Fluent in English. Knowing Korean, Japanese or Mandarin is a very strong advantage

Your skills are invaluable to us! At ZEISS, we offer a wide range of professional development opportunities, including qualification programs, our internal online learning platform CurioZ, external training courses, and attractive career paths. With our annually defined development goals, we support our employees in achieving their career objectives. Your work is valuable! As part of our team, you benefit from a variety of attractive employee benefits, seeking as a company grant and a competitive pension plan. You will therefore, of course, benefit from collectively agreed special payments, as well as an annual profit-sharing bonus (based on the fiscal year). People are at the heart of everything we do! ZEISS is a foundation-owned company. We are particularly committed to values seeking as social responsibility, family-friendliness, and the social security of our employees. Because You are the driving force and the engine of our company – and are at the heart of everything we do. In addition, we offer flat hierarchies plus freedom and responsibility.

.