Intern Field Quality & Series Control (Compulsory Internship)

Life is always about becoming... In life it is about going on a journey to become the best version of our future self. As we discover new things, we face challenges, master them and grow beyond us.

Apply to Mercedes-Benz and find the area where you can develop your talents individually. You will be supported by visionary colleagues who share your pioneering spirit. Joining us means becoming part of a global team whose goal is to build the most desirable cars in the world. Together for excellence.

Number: MER00043X1 You want to understand how our vehicles prove themselves in real customer operations – and actively contribute to making Mercedes-Benz Vans even better? Then you're right with us.

We as VAN/OQF are responsible for the analysis and control of customer complaints in the field within the quality management of Mercedes-Benz Vans. Our goal: the sustainable improvement of customer perception, ensuring product compliance and the continuous development of our vehicles based on real customer experience. The department “Field Quality MB Vans” at the Stuttgart site focuses on the main areas of field quality control, electrical/electronics as well as construction and suspension.

As an intern*in, you are part of a central control team with high visibility in the company and gains direct insight into the decision-making processes of vehicle quality.

For the further development of our processes and structures we are looking for dedicated personalities who want to take responsibility and actively shape it. Your tasks: You analyze real customer complaints from the field and guide data-based action recommendations to improve our vehicles

You support the preparation and implementation of top management bodies and see how quality-relevant decisions are made

You create presentations and decision-making documents for management based on your analyses and research

In the further development and optimisation of processes and in the modeling of field quality processes, you can

You take on small work packages and work closely with different interface areas (e.g. development, production, after sales)

This is what awaits you with us: High self-responsibility and the ability to actively shape topics

Insight into the control of vehicle quality in real customer operation

Work on topics with direct influence on customer satisfaction and product improvement

Close cooperation with experienced experts and a strong, dynamic team

High visibility through cooperation on key issues

The activity can begin from August 2026.

Your profile: Studies in Engineering, Industrial Engineering, Business Administration or Similar Degrees

Interest in technical relationships, data analysis and improvement of products from customer perspective

Structured, independent and solution-oriented mode of operation

Joy in taking responsibility and actively promoting issues

Identified communication skills and interest in cross-disciplinary cooperation

Very good MS Office knowledge (especially PowerPoint and Excel), experience with collaboration tools (e.g. Microsoft Teams, Mural) of advantage

Very good knowledge of German and English in word and writing, Spanish of advantage

readiness for regular presence on site

Why this internship? You don’t just work “to” – you’re part of the controller

You don't only see data – you understand their influence on the customer

And you actively shape how Mercedes-Benz Vans thinks and develops quality in the field

Please note that your internship at this site must have a prescribed mandatory share. Additional information: We are looking forward to your online application with CV, lettering, certificates, current enrollment certificate with a specification of the semester, if necessary. Compulsory internship certificate and proof of the regular study period. Please do not forget to mark your documents as ''relevant for this application' in the online form and note the maximum file size of 5 MB. Further information on the setting criteria can be found here. Disabled and equalized applicants are welcome! The severely disabled representative (sbv-zentrale@mercedes-benz.com) is happy to support you in the application process. HR Services will be happy to help you with questions about the application process. You can reach us by email via myhrservice@mercedes-benz.com or by phone at 0711/17-99000 (Mo-Fr 10-12am & 13-15am).

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