Team Leader Logistics (m/w/d) - Dresden

The operating division is the heart of Amazon. An effective operation helps to process articles and send them to our customers in time. As a Operations Supervisor, you experience how all the different parts of the operation work and contribute to a smooth process. You act as the first contact person: for team members during their shift and help them follow the processes that your managers have introduced. You gain practical experience and use analytical systems that contribute to the success of our company.

Key job responsibilities

• Measuring and monitoring of working flows, tracking performance at the site and providing important layer information to the layer/area managers: in operation to ensure cross-layer operational excellence
• support and training of employees to provide these great services and to supervise their daily tasks
• Support of the layer/area manager:in projects for process improvement, promotion of a safe working environment and increase of employee engagement
• Collaboration with other departments to find solutions for frequent problems or meet needs in key performance areas
• Use of data analysis to find ways to optimize security, quality and productivity

QUALIFICATIONS

• Advanced knowledge of German in word and writing.
• experience in working with data analysis and their application for problem detection.
• Experience with MS Office (Word, Excel, Outlook) in a professional environment. PREFERRED QUALIFICATIONS
• experience in stakeholder management, including building and maintaining professional relationships.
• experience in working in a business environment, for example in logistics, retail, hospitality or customer service.
• Advanced English skills.

A day in the life As a Operations Supervisor, you work at one of our operating locations. You support your:n layer/range manager:in performing the layer plan. You help prepare layer meetings with your team and monitor procedures and procedures. This ensures that security rules, quality assurance processes and the priorities for the day are followed. Problems you notice are escalating to your:n Manager:in. Occasionally, you yourself as a shift manager:in and provide your employees with the necessary instructions to do their tasks. If necessary, you can support your:n layer/area manager:in stratification and ensure that there are enough team members at peak times.

About the team ANNEX JOBV1_EN