Teamleiter IT - Service Desk (w/m/d)

Оccupation: Group, team leader

With over 15,000 employees, we are one of the most successful IT companies and market leaders in our industry. The combination of direct sales of IT products with comprehensive system house services makes us a forward-looking IT partner for medium-sized companies, corporations and contractors. We are at home all over Europe and always close.

You blossom in your mission, for:

• With your professional expertise, you will guide the team in the field of Enduser Support.
• You take care of compliance with the agreed SLA'S and the continuous optimization of the operating processes.
• You are an important contact for your team and your customers.
• In your position, you keep everything in mind: including escalation and complaint management.
• Last but not least, you will take care of the further development of your employees.

Your skills? More than interesting:

• Complete training or studies in the field of IT
• Multiannual experience in the service desk, ideally in the IT industry
• At least 5 years of experience in leading teams in the Service Desk area
• Great interest in trends related to software, hardware, AI solutions
• Personally, we especially like your strong sense of responsibility, your compelling team spirit and your hand-on mentality.

You deserve real added value. Look forward to:

• Further development: With an extensive range of Bechtle Academy, individual career planning, expert: in-house and management programs, manufacturer certifications and much more, you are constantly developing and never standing.
• Flexibility: Depending on the task and in coordination with your manager, there is the possibility to customize your working time and work place.
• All-round careless package: Your future is important to us. This shows our attractive occupational disability insurance as well as our occupational pensions with a grant of up to 100 percent.
• 30 days holiday: 6 weeks free time that you can use to relax, relax, travel and feet.
• Health: With our numerous health and sports offerings as well as ergonomic jobs, we make an important contribution to your health.
• Modern Workplace: At the workplace of the future you receive the latest technology equipment and work in an innovative working environment.
• Variety: In your self-sponsored projects you can get to know our diverse customers and get insights into the most diverse industries.

Bechtle Managed Services GmbH offers a comprehensive portfolio for enterprise customers and the middle class. We provide standardized and highly scalable IT services, remote from our locations and data centers in Germany, as well as customer-specific teams on site throughout Europe. Our focus is on the complete responsibility for the IT infrastructure of our customers. We work very closely with international partners. Our corporate culture stands for speed, competence and absolute customer focus. In a modern working environment we offer an open-minded and collegial operating climate with many further development possibilities.

Marianna Kopic | Recruiting | [for e-mail see the original ad]

Joblocations:

44787 Bochum, NORDRHEIN_WESTFALEN, GERMANY

74172 Neckarsulm, Bechtle Platz 1, BADEN_WUERTTEMBERG, GERMANY

44263 Dortmund, NORDRHEIN_WESTFALEN, GERMANY