IT Support 2nd und 3rd Level / IT Support Engineer (m/w/d)

An attractive salary package, flexible working hours and modern IT systems! These are just some advantages of this place. Our client wants to expand its IT support team and is therefore looking for an experienced IT supporter (m/w/d) in permanent position. This staff exchange is free of charge and offers you the opportunity to an attractive employer with locations in Potsdam, Recklinghausen, Saarbrücken, Solingen, Stuttgart, Tübingen, Wuppertal and Düren. Apply as IT Support 2nd and 3rd Level / IT Support Engineer (m/w/d).

Consumption and processing of complex IT support requests in 2nd and 3rd levels Analysis and solution of challenging technical problems and disturbances Documentation of support cases and creation of Trouble tickets Close cooperation with 1st level support and other specialist departments Consulting customers and users on technical questions and solutions

Successfully completed studies in computer science or training in the field of technical informatics or alternatively professional experience in the searched field Good basic knowledge of operating systems for servers and clients (e.g. Windows or Linux) Funded knowledge in the administration of operating systems (Windows, macOS, Linux) Experience with network technologies and protocols Very good German and good English skills

Flexible working hours 30 days off Homeoffice possibilities Choose your own device Employee participation programme

More details: Type of contract: Personnel placement, (40 hours/week) Career level: Professional/Experienced Level: 36,000 to 44,000 EUR/year Homeoffice option

Our specialization: Your career! With Amadeus Fire you have the ideal partner on your side when you start your career, accept a new professional challenge or want to further develop, because we can do that for you: We advise and provide you free of charge. With Amadeus Fire you can reach the interesting companies in your region and through our branch network also nationwide. Your personal advisor creates your meaningful competence profile with you We will create a selection of tailor-made customer vacancies and decide together which company we will introduce you. We support you in preparing your job interview and contract negotiations (applicant coaching) and accompany you on request to talks. Our recommendation supports your application through the long-term trust relationship with our customers. .