HEK - Hanseatische Krankenkasse | Germany | 24xxx Kiel | Permanent position | Full time / Home office | Published since: 19.01.2026 on stepstone.de
Customer advisor in the service team at the Kiel location (m/f/d)
You have fun at customer-oriented work and your authentic appearance is what distinguishes you? You're a team player, and your work doesn't get you out of peace so fast? With these qualities, are you looking for a decent employer who is always at your side? Here's your chance! At the HEK, we are looking for a customer advisor (m/w/d) for our service team at the Kiel site with the focus on contributions and insurance law. Our service team advises, among others, insured persons, service providers, doctors, employers and tax advisers on all issues relating to health and care insurance. Communication with our customers takes place in various ways: by phone, personal, written and digital. .
* After clicking the Read more button, the original advert will open on our partner's website, where you can see the details of this vacancy and contact information. If you need a translation of this text, after returning to our website it will be prepared and you can read it by clicking the Show full translation button.
Your tasks • Your profile • What we offer
For our customers, you are the first respondent to the most diverse topics. You advise them comprehensively and service-oriented on all topics with the focus on contributions and insurance law within the statutory health and care insurance - by phone or personally. As part of our service team, you represent our first-class customer service. You answer written customer requests by e-mail. The creation and dispatch of certificates and information materials is also one of your tasks.
A completed training in a service-oriented profession (e.g. in insurance or banking, dialogue marketing) or in the field of social security or healthcare First knowledge in the field of statutory health insurance In addition, first experiences in customer consulting An authentic appearance and joy in communication with our insurers and customers. An independent way of working and a cool head, so challenging situations don't leave you alone Fun at work in the team
Contract occupational pension schemes asset-effective benefits Holiday and Christmas money Work-life balance up to 3 days home office up to 37 days holiday Health at work Fitness rooms and courses Massages HEK events Working app Grant D-Ticket Jobrad Discount offers for employees Introduction and further development
Location
 | HEK - Hanseatische Krankenkasse | |
| 22041 Kiel | ||
| Germany |
The text of this ad was translated from German into English using an automatic translation system and may contain semantic and lexical errors. Therefore, it should be used for introductory purposes only. For more detailed information, see the original text of the ad at the link below.
For more information read the original ad