Wolters Kluwer Tax & Accounting Deutschland GmbH | Germany | 01xxx Dresden | Permanent position | Full time / Home office | Published since: 14.10.2026 on stepstone.de
Tax Assistant for Software Support & Customer Service (m/f/d)
Designing the future today – with Wolters Kluwer For over 180 years, we have been helping companies worldwide to make work processes easier, more efficient and sustainable. With offices in over 40 countries and customers in more than 180 markets, we are a global partner for expertise and technology. Our solutions combine deep know-how with innovative technologies – including modern AI functions – and help our customers successfully master their biggest challenges. More than 21,000 colleagues worldwide work together to make knowledge useful and to rethink working processes. Accounting doesn't sound boring for you? Perfect. You have fun in customer contact, are you interested in digital solutions and want to work with modern AI tools? Then you're right with us. Together with your team, you support our customers, solve tricky questions and actively shape the future of our software. No day is like the other and that's what makes the job exciting. .
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Your tasks • Your profile • What we offer
What awaits you You are the first contact person for our customers and supports them by phone and in writing with questions about our software solutions. You help our customers successfully master their daily challenges in accounting. You develop solutions for the optimal use of our software and work closely with colleagues from product management, software development and sales. For the processing of customer requests, you use modern AI-based tools that support you in research, analysis and solution finding. You actively contribute customer feedback, recognize potential for improvement and contribute to continuously developing our products and services.
What you bring You have completed a training as a tax specialist, balance sheet book holder or a comparable qualification. You ideally have knowledge in the field of financial statements You have the pleasure of contacting people and you can find solutions for a variety of questions. Digital technologies inspire you and you are interested in working with modern AI applications and innovative software solutions. You work independently, think service-oriented, and get actively involved in the team. Very good knowledge of German and good knowledge of English.
This is how we inspire you Safe future: You will get an unlimited permanent employment in an international company as well as an occupational pension scheme with personal advice. Work-Life-Balance: 30 days vacation, flexible working hours and the ability to work mobile on dedicated days – so the job fits your life Working abroad: You can work flexibly abroad for up to 20 days within 12 months Career development: We support you with structured onboarding, learning on the job, international career options and internal and external training Health & Social Engagement: Our Corporate Benefits program offers you everything from JobRad to life and pension advice. In addition, you will get an additional free day, the Volunteer Day, to support social projects. With our program “Wolters Kluwer helps” we also support social projects as a company Modern working environment: You work with powerful IT equipment, modern workstations with a shared desk system, free drinks and well-connected office buildings Teamspirit: With our employee events and our employee recommendation program, you will experience real cohesion. Short decision-making, flat hierarchies and space for your ideas are of course with us
Location
 | Wolters Kluwer Tax & Accounting Deutschland GmbH | |
| 01067 Dresden | ||
| Germany |
The text of this ad was translated from German into English using an automatic translation system and may contain semantic and lexical errors. Therefore, it should be used for introductory purposes only. For more detailed information, see the original text of the ad at the link below.
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