GOES Gesellschaft für die Organisation der Entsorgung von Sonderabfällen mbH | Germany | 24xxx Neumünster | Permanent position | Full time / Home office | Published since: 12.12.2025 on stepstone.de
Service Helpdesk Employee (1st Level Support) (m/f/d)
The Society for the Organisation of the Disposal of Special Waste Management mbH (GOES) in Neumünster is a company composed of the private waste management industry, waste-producing economy, business associations and chambers, as well as the state officials of Schleswig-Holstein, counties and countless cities. For the 16 federal states, GOES is responsible for several eGovernment systems in the field of waste monitoring in Germany. In 2026, DIWASS launches a new IT system for cross-border shipments of waste in the European Union. We are looking for an employee (m/w/d) Service Helpdesk (1st level support) for the Digital Waste Shipment System (DIWASS). .
* After clicking the Read more button, the original advert will open on our partner's website, where you can see the details of this vacancy and contact information. If you need a translation of this text, after returning to our website it will be prepared and you can read it by clicking the Show full translation button.
Your tasks • Your profile • What we offer
Acceptance and processing of all incoming requests Support for users from all over Germany on questions about DIWASS You will process inquiries by phone and e-mail or via the ticket system Creation of user documentation and FAQs
Successfully completed training or comparable professional experience in the IT environment Preferably experience in an IT customer support, a user helpdesk or IT service Experience in handling users and support Very good German knowledge (C2 level), advanced English skills You are focused, reliable and a team player You always stay friendly and relaxed, even in stress situations
Flexible working hours in the sliding time frame A reward based on your qualifications 30 holidays plus two extra days on Christmas Eve and New Year's Eve Flat hierarchies, short decision paths Individual integration Modern office rooms (highly adjustable desks etc.) Mobile work in proportion possible Good transport, free parking at the premises
Location
 | GOES Gesellschaft für die Organisation der Entsorgung von Sonderabfällen mbH | |
| 24539 Neumünster | ||
| Germany |
The text of this ad was translated from German into English using an automatic translation system and may contain semantic and lexical errors. Therefore, it should be used for introductory purposes only. For more detailed information, see the original text of the ad at the link below.
For more information read the original ad