Pantaenius GmbH | Germany | 22xxx, 21xxx, 20xxx Hamburg | Permanent position | Full time / Home office | Published since: 13.07.2026 on stepstone.de
Yacht Insurance Customer Advisor | Customer Service & Support (m/f/d)
For 50 years we have been insuring water sportsmen around the world. More than 110,000 customers trust Pantaenius every day and have made us Europe's leading specialist in water sports insurance. We are a family-run company with a long tradition and now employ more than 370 people at locations in Europe and Australia. For our team at the Hamburger HafenCity headquarters we are looking for you in full time in the area of yacht insurance, with a focus on our exclusive customers from the international yacht industry. Customer Consultant Yachtversicherungen | Customer Care (m/w/d)
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Your tasks • Your profile • What we offer
You are the first point of contact for our existing customers: friendly, competent and solution-oriented You work closely with an international network of yacht managers, captains, insurers, brokers and partners (m/w/d) You'll be prudent to our existing customer relationships and actively promote high customer satisfaction You take care of administrative tasks such as contract extensions, adjustments of stock contracts or updates by the insurers. You work closely with your team – we live cooperation
A completed training, a dual study in the insurance sector or a comparable qualification You communicate safely in German and English, in writing as oral You work structured, independent and accurate You have a good sense of customer needs and a high level of service orientation MS Office? Do you control with ease Team spirit is not a flea for you – you like to work with others and share your knowledge Bonus: You are a water sports enthusiast or have a suit for yachts, is no condition
Attractive Benefits: 13 salaries, 30 days of a year's holiday as well as in addition to Christmas and New Year's Eve free, service bike leasing, takeover of the German ticket or a grant to the travel costs, asset-effective services, a grant to the company's retirement provision and occupational health promotion, employee-acquisition staff program and special holidays for special events are just a few attractive services that you can expect from us Work and environment: An innovative and warm working environment where you can develop and take real influence. Flat hierarchies, short decision paths and real appreciation Today and tomorrow: Exciting projects where you can use your skills and develop yourself. We support your individual professional developments and offer you suitable training opportunities for tomorrow Current working conditions: Your workplace is located in the Hamburg HafenCity. We offer the possibility to work in part in the home office More net: Look forward to additional net payments of almost €1,000 per year
Location
 | Pantaenius GmbH | |
| 20457 Hamburg | ||
| Germany |
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