0Group Leader Customer Service Insurance Department Motor Vehicle Claims (m/f/d)
VHV Gruppe | Germany | 30xxx Hannover | Permanent position | Full time / Home office | Published since: 06.03.2026 on stepstone.de

Group Leader Customer Service Insurance Department Motor Vehicle Claims (m/f/d)

Branch: Insurance and financial ser... Branch: Insurance and financial services


The VHV Group is a growing group of specialists in insurance, pensions and assets. With its brands VHV Insurance and Hannoversche, it is a competent and forward-looking partner for insured persons and intermediaries. For our success we focus on the strengths of our around 4,600 employees, modern structures, efficient cost management and customer-oriented products. .

Your tasks • Your profile • What we offer

Management tasks: As a group leader (w/m/d), you will guide your team professionally and disciplinaryly. Employee development: You have your own design playroom to promote and further develop your team according to the values and guiding principles of the VHV. Personnel deployment planning: In accordance with the qualifications and competences of your employees, you create the personnel deployment planning. Business and department goals: In your area of responsibility lies the safeguarding and further development of the operational operation. These include the independent planning and implementation of measures to achieve the defined business and department objectives. Change processes: You motivate and accompany your employee team during change processes. Networking and Communication: Your tasks include the representation of your group in cross-departmental working groups and other relevant interfaces. Market observation and trends: you watch the market and track current trends that you are implementing in your team.

Background: You bring a completed training to the merchant (w/m/d) for insurance and finance or another comparable training. (m/d) or a completed university degree is desirable. Embossed guiding potential: Experience as a guiding force is desirable. Own responsibility: You have a high degree of self-responsibility and the desire to reach and move people. Proactive operation and communication strength: You have a high degree of self-responsibility, a high level of performance and a good team capacity. You are experienced in conceptual work and are extremely customer- and service-oriented. Know-How: Excellent communicative skills and enforcing strength, as well as willingness to design and motivability are yours. Change processes: You have fun driving change processes autonomously and continuously developing them. Computer skills: You have very good computer skills, especially MS Office.

Work Life Flexibility: Flexible working hours, mobile work or work abroad - the possibilities to design your own work-life balance to suit your field of activity are manifold. Payment: Our attractive compensation model includes 13.3 monthly salaries plus a direct participation in the company's success. Holiday: In addition to your 30 holiday days a year, you have the opportunity to convert your special payments into additional free days. Working world: Modern workspaces, our popular Segafredo coffee bar and canteen with varied offers provide you with the best possible working environment at our headquarters in Hanover. Career and training: Whether professional training through our VHV academies or the management junior program - unfold your potential and choose the career and development path that suits you. Well Being: From company doctor to sports groups to ergonomic work - your health is at our heart. Precautions: Whether company pensions or asset-effective benefits - we provide together with you. Working route: Whether you are a job bike, public transport or a car: with a bicycle cellar, free parking or a cost grant, the way to us is easier than ever. Learn more about us as an employer. .

Contact

ava VHV Gruppe
30177  Hannover
Germany
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The text of this ad was translated from German into English using an automatic translation system and may contain semantic and lexical errors. Therefore, it should be used for introductory purposes only. For more detailed information, see the original text of the ad at the link below.

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