Rentokil Initial GmbH & Co. KG | Germany | 50xxx, 51xxx Köln | Permanent position | Full time / Home office | Published since: 16.03.2026 on stepstone.de
Customer Care Employees (m/f/d)
Globally active and yet on site – The company Rentokil Initial GmbH & Co. KG is one of the largest service companies in the world and, as an innovation market leader, has been setting standards worldwide in the field of pesticide control, professional hygiene services, materials and storage protection and inspiring working environments for more than 100 years. The Rentokil Initial Group is active in over 92 countries and employs more than 57,000 people of the most diverse cultures for a common mission: to protect people. Improve life. Keep our planet. In Germany, more than 800 employees work every day to offer our more than 30,000 customers an excellent service. For our customer service team in Cologne we are looking for a customer service employee (m/w/d). .
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Your tasks • Your profile • What we offer
Central contact for our customers Acceptance and management of telephone calls and processing of correspondence Creation, processing and maintenance of tickets Creating new contracts and order maintenance Accounting Ensuring scheduled monthly closing activities Installation, management and maintenance of customer records and customer master files
You have a completed vocational training in the commercial sector or are just about to complete your training and want to start your career Alternatively, you have professional experience in a similar function or want to develop professionally A customer-oriented and responsible way of working You are team-ready – support for others is self-evident
An intensive introduction 29 days holiday and paid special holidays Possibility of mobile work after incorporation Bike leasing for unlimited positions Corporate fitness network EGYM Wellpass Employee Benefits with many discounts and offers Occupational pensions and benefits Voluntary employer-funded accident insurance including private insurance Premium model – employees promote employees Regular development talks Training and development measures, continuing vocational training and further training (also language courses) Support for screen glasses In-house counselling for business-related vintages The expansive power and the high level of awareness of the market leader in the future area of environmental services offer you exceptional development opportunities
Location
 | Rentokil Initial GmbH & Co. KG | |
| Bayernstraße 19, 50827 Köln | ||
| Germany |
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