e.optimum AG | Germany | 77xxx Offenburg | Permanent position | Full time / Home office | Published since: 31.12.2025 on stepstone.de
Employee back office - focus on customer service (m/f/d)
Energy supply and active supporters of the energy transition e.optimum AG is a nationwide power supply company based in Offenburg and an annual turnover of over 750 million. Euro. We are a reliable partner for a total of 50,000 companies in all matters relating to electricity and natural gas supply. Our successful energy procurement and marketing concept continuously secures us a firm place in a future-proof industry. e.optimum AG belongs to Christian Funk Holding GmbH & Co. KG, a medium-sized group of companies with more than 600 employees. You want to work in a dynamic environment where your own initiative is in demand and your teamwork is raised? Then you are right with us! In our back office you take an important interface function and make sure that our customers experience the best possible service every day. If you like to take responsibility, have a look for the detail and give you the pleasure to improve processes and to process customer requests in a solution-oriented manner, we look forward to getting to know you! We are looking for a dedicated one at the next time
full time. .
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Your tasks • Your profile • What we offer
You actively participate in day-to-day business and process notices, complaints and contract changes precisely and reliably You take over the independent, complete processing of complex wastewater You support projects and manage the planning and coordination of project-related promotions Together with the participating interfaces, you optimise and document relevant processes You analyze customer feedback, identify potential for improvement and significantly increase customer satisfaction You work closely with colleagues from order management, service and sales
A successfully completed commercial training or a comparable qualification Experience from several years in a comparable environment Very good MS Office knowledge and high IT affinity A strong sales feel and the ability to identify customer needs and find suitable solutions Strong communication and organization capabilities as well as real team player qualities A structured, independent way of working and analytical thinking complete your profile
Top Benefits: occupational retirement, health budget up to €1,500 p.a., bike leasing, free drinks, fruit basket, on-site fitness room and corporate benefits Workplace: Technically modern company campus, home office option, optimal transport and free parking Team Culture: Assistant Colleagues (m/w/d), Communication at eye level and an appreciation of corporate culture Development: Various training & development opportunities in a growing company Celebrate together: extraordinary corporate and team events that remain in memory
Location
 | e.optimum AG | |
| 77654 Offenburg | ||
| Germany |
The text of this ad was translated from German into English using an automatic translation system and may contain semantic and lexical errors. Therefore, it should be used for introductory purposes only. For more detailed information, see the original text of the ad at the link below.
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