SCHEUERLE Fahrzeugfabrik GmbH | Germany | 74xxx Pfedelbach bei Heilbronn | Permanent position | Full time | Published since: 28.09.2026 on stepstone.de
Technical Customer Support Employee (m/f/d)
The TII Group is a globally aspiring manufacturer of heavy duty and special vehicles. The group includes industry specialists TII SCHEUERLE and TII KAMAG with production sites in Germany and India and a global organization of sales and service partners. With innovative vehicles for maneuvering and transporting, the Group supports its customers in its complex transport tasks. Are you looking for the right career move? Move the world professionally as Technical Support (m/w/d) and support us at our site in Pfedelbach (near Heilbronn) – full-time, unlimited. Become part of a family team that works great together and makes hard work easy. Or in short: Move the world! !
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Your tasks • Your profile • What we offer
Technical contact (m/w/d) for our international customers with questions about the operation and application of our vehicles Independent analysis of fault images and the development of sustainable solutions to ensure operational readiness Technical support of the field service team on site during commissioning, maintenance and repairs Responsible complaint management from the analysis of causes to the successful implementation of sustainable improvement measures Active participation in product development through close cooperation with the fields of development and sales
Successfully completed technical training, also with further training as master or technician (m/w/d) Knowledge of mechanics, hydraulics, electrical and electronics High customer orientation, communication strength and enforcement capability Analytical, structured method combined with a hands-on mentality Secure knowledge in MS Office and ideally in SAP S/4HANA and Salesforce Good knowledge of German and English as well as willingness to attend occasional business trips
Attractive remuneration and special payments according to metal collective agreement Exciting product world in the global environment Flexible working hours for personal worklife balance High design space to ensure customer support and solutions Flat hierarchies and short decision paths 30 days Staff offers Jobrad
Location
 | SCHEUERLE Fahrzeugfabrik GmbH | |
| 74629 Pfedelbach bei Heilbronn | ||
| Germany |
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