IT system administrator in the user helpdesk (m/f/d)

First-level support: You accept support requests by phone, email and ticket system and solve IT problems quickly and competently. Hardware & Software: You install, configure and maintain workstation computers and peripheral devices and ensure smooth operation. User management: You take the management of user accounts and the award of access rights. Documentation & Knowledge Base: You document solutions carefully and continuously expand our Knowledge Base. IT projects: You support the implementation of smaller IT projects and the implementation of new systems and software. Onboarding: You accompany new employees on their IT entry and ensure a smooth start.

Qualification: You have a successfully completed training in the IT sector (manufacturer for system integration or the like) or an IT-related study. Professional experience: First professional experience (1-2 years) in IT support or helpdesk area is desirable. Technical know-how: You have sound knowledge in Windows operating systems, Microsoft Office products and first experiences with network environments and Active Directory. Service orientation: You think and trade service-oriented and enjoy dealing with people. Communication strength: You communicate clearly and understandably and can also explain technical facts for IT stores. Team spirit & self-employment: You are happy to work in the team, take care of yourself and keep an overview in stressful situations. Readiness to learn: You are open to new IT technologies and continuously develop yourself and your knowledge. You have good knowledge of German and basic English.

Flexibility: Mobile work and flexible working hours that fit your life Additional services: Christmas and holiday allowances, asset-effective benefits and occupational pensions. Benefits & Mobility: Choice of free membership in the gym (EGYM Wellpass) or a non-tax payout card with 40 € per month as well as business bike leasing. Meals: own canteen with daily fresh lunch and breakfast as well as snacks. Development possibilities: A variety of further and further training opportunities in a growing IT environment. .