Internal Sales Representative (m/f/d)

Competent customer support: You are the first contact person for our specialist dealers – by phone, email and digital. With liability, solution orientation and service awareness, you ensure an excellent customer relationship. Efficient sales support: You accompany our external service through a structured pre- and post-processing of customer appointments as well as through professional supply and order management. Data management & administration: You maintain and update customer data in the CRM system (SAP Business One), create evaluations and statistics and keep an overview of the daily business at any time. Frictionless order processing: From the offer to the order processing to the invoice position – you ensure an efficient and customer-oriented process with SAP Business One. Coordination strength: As an interface between sales, marketing, logistics and accounting, you will always keep the whole in mind – with accuracy, customer orientation and secure system transition. Brand care & product proximity: You actively support our own brands and make an important contribution to a law-compliant, strong brand appearance. Product knowledge with passion: You develop an understanding of our products and novelties and contribute to authentic and brand-friendly communication.

Funded basis: You have a completed commercial training or a comparable qualification. Practical experience in sales: Ideally, you have experience in internal services, customer service or a sales-related area – a plus is industry knowledge in the area of tobacco products or consumer products. Structured procedure: You work conscientious, reliable and service-oriented. Communicative strength: You convince by clear, empathic communication and joy in daily customer contact. Digital competence: The safe handling of MS Office is of course for you. First experience with SAP Business One is beneficial, but no requirement – your readiness and openness for new systems is more important. Responsibility & Team spirit: You like to work independently, take responsibility and actively contribute to our team. Interest in the product: You have an affinity for cigars and tobacco products – or the willingness to engage in these themes with curiosity and openness.

Long-term perspective in a traditional, family-run company Key position with high self-responsibility in the tobacco industry Flat hierarchies as well as regulated working hours for clear structures and planable work-life balance Collaborative working environment with short decision paths and diverse responsibilities Active co-design and optimization of processesAttractive additional services: Holiday money & Christmas money GIVVE card or HVV ticket Performance premium

Curious? Then you will be part of our team and send us your application to m.becker@kopp-tobaccos.com