ORBIS Pilot & Rollout Manager (m/f/d)

You will oversee technical ORBIS installations with care and expertise — from preparation through successful commissioning to the required follow-up activities

In this role, you act as the central contact person for our update partners (customers)

You serve as an interface between our company and our update partners, representing their requirements equally

You are responsible for monitoring feedback from update partners, ensuring compliance with agreed response times and completion of tasks

In coordination with the relevant departments, you will define the update steps for the installation of our ORBIS releases

You conduct coordination meetings with all update partners

To fulfill your responsibilities, you will work closely with management, project & release managers, sales, support, and development teams

You bring a high level of resilience and remain calm even in stressful situation

You are willing to work outside of regular business hours — because sometimes our customers need your support exactly the

Customer orientation is part of your DNA: you think proactively, act solution-oriented, and always aim to find the best outcome for our customers

If problems occur during installation, you are on hand — acceleration, supporting and finding pragmatic solutions

Completed vocational training or relevant professional experience in an IT environment or Bachelor's degree in (Medical) Informatics or Computer Engineering or studies in healthcare with an IT focus

3+ years of experience in the rollout or operation of complex IT systems, ideally in healthcare IT or clinical environments (e.g., hospital information systems, radiology or laboratory systems)

Solid understanding of IT systems, software development lifecycles, and infrastructure projects

Excellent German skills (C1 level) and good English skills (at least B2 level).

Service-oriented, responsible, assertive, and communicative

Business oriented mindset and strong communication skills

High level of organizational and negotiation skills combined with initiative, commitment and the ability to work independently within a team

Strong analytical abilities and a structured, goal-oriented approach to tasks

You don't settle for standard solutions — you question critically and think beyond conventional boundaries

Knowledge of French is an advantage

Permanent employment with attractive salary for a long-term perspective

Flexible working hours and working time models – for a good work-life balance

Home office incl. TicketPlusCity card from Edenred

Flexitime model

Innovative workplaces with the opportunity to shape the work independently and to progress your skills

Targeted advancement through training and specialist further education

Up-to-date company cell phone with dual-sim (Android or iOS) so for private use

Free parking spaces

Free drinks and weekly fruit basket

Company pension plan and working time accounts

Group accident insurance (so valid for accidents during free time)

Foreign health insurance for business trips

Regular activities and social events in the team, at the site and in the organization