S-Markt & Mehrwert GmbH & Co. KG | Germany | 06xxx Halle (Saale) | Permanent position | Full time / Home office | Published since: 18.06.2026 on stepstone.de
Head of Business Development Customer Service I Digital Solutions (m/f/d)
The S-Markt & Added Value GmbH & Co. KG is the central service company of the Sparkassen-Finanzgruppe with more than 1,150 employees for savings banks, their affiliates and other clients operating nationwide. We deliver powerful and customer-centric solutions that are always at the level of time. This means: digital, individual and innovative. We are looking for a full-time management (m/w/d) Business Development I Digitale Solutions for our location in Halle (Saale). You are responsible for the strategic and operational development and management of our offers as well as products in the field of digital solutions and customer service. This also includes the design and development of product bundles digital / customer service in the Sparkassenumfeld. Your area also includes Product Management, User Centered Design, Data Solutions and Requirements & Quality Assurance. .
* After clicking the Read more button, the original advert will open on our partner's website, where you can see the details of this vacancy and contact information. If you need a translation of this text, after returning to our website it will be prepared and you can read it by clicking the Show full translation button.
Your tasks • Your profile • What we offer
Discipline and professional leadership of the departments and teams of the Business Development Customer Service I Digital solutions as well as Product Management, User Centered Design, Data Solutions and Requirements & Quality Assurance Conception and development of innovative digital solutions and customer service models tailored to the specific needs of savings banks Development of product bundles that optimally connect digital offers and customer service components Participation in the strategic management and derivation of sector-specific strategies and implementation of the corporate objectives in concrete fields of action Intensive interface management for associations and partners as well as representation of the company in external bodies, trade fairs and conferences Negotiation and control of external service providers Promoting collaborative working and ensuring the transfer of know-how within the area and other departments Ensuring high quality in the requirement definition and implementation Regular market and competition analyses to ensure competitiveness and derivation of recommendations for action
Complete university studies and multi-year leadership and professional experience in business development, product management or digital solution development, ideally in the financial sector Knowledge of Digital Solutions and Customer Service Strategies Required expertise in User Centered Design, Data Solutions and Requirements Engineering/Quality Assurance Designed strategic, analytical and communicative skills Detectional leadership skills that demonstrate in the successful motivation, development and management of teams Strong communication, presentation and negotiation capabilities at all hierarchy levels High self-initiative, sense of responsibility and orientation
A secure job in a family-friendly company of the Sparkassen Financial Group Flexible working hours, 30 days and home office for your work-life balance Job-Rad-Leasing, sports and operational health management Regular employee events and joint experiences to strengthen team spirit Advantages of our S travel world with 5% travel refund and shopping discounts on various products, services, tickets and more In-house training of our Academy as well as individual, external further training for personal and professional development
Location
 | S-Markt & Mehrwert GmbH & Co. KG | |
| Grenzstr. 21, 06112 Halle (Saale) | ||
| Germany |
The text of this ad was translated from German into English using an automatic translation system and may contain semantic and lexical errors. Therefore, it should be used for introductory purposes only. For more detailed information, see the original text of the ad at the link below.
For more information read the original ad