Intern in Digital Innovation and User Experience Design, Mercedes-Benz Community (Mandatory Internship)

Life is always about becoming... In life it is about going on a journey to become the best version of our future self. As we discover new things, we face challenges, master them and grow beyond us.

Apply to Mercedes-Benz and find the area where you can develop your talents individually. You will be supported by visionary colleagues who share your pioneering spirit. Joining us means becoming part of a global team whose goal is to build the most desirable cars in the world. Together for excellence.

Number: MER0003XCV Mercedes-Benz Cars Sales & Customer Experience (SC) includes sales, after-sales, marketing and product management of Mercedes-Benz Cars and is responsible for the development of the global sales organization. Our goal is the successful and future-oriented design of the global sales of Mercedes-Benz Cars, the highest customer satisfaction and the continuous expansion of the success of our brands. As part of the SC/Digital Enablement & Activation area, the Community Team is responsible for the technical development of the newly founded Mercedes-Benz community. This is done in close cooperation with an external software development team and supporting consultants. As an intern*in, you can participate in the further development of the community features and bring creative input in addition to operational support in the daily business. These challenges include: Project cooperation: Active support of the product owner of the Mercedes-Benz Community in the planning, coordination and implementation of projects in the field of community development and portfolio strategy, including coordination and communication with relevant stakeholders in the evaluation, development and implementation of relevant community features from a technical perspective (e.g. AI-Use-Cases, Leader Boards, Gamification)

Agile project work: organizational support of sprints, preparation of meetings, care of backlogs – and practical learning of agile methods, roles and working methods in a global, interdisciplinary digital unit Sprint-Planning & Ticket Management: Creating and maintaining tickets in systems such as Jira as well as close cooperation with product developers as part of agile project sprints Requirements Management: Specification and documentation of requirements for external developments of features in Confluence Project documentation: Building, structuring and continuous maintenance of project documentation in tools such as Confluence, Mural and SharePoint The activity can begin from mid-March 2026.

Degree in Business Informatics/ Media Informatics or Digital Media/ Social Media Marketing & Management / Media and Communication Sciences, Business Administration, Project Management or a comparable degree course Secure knowledge of German and English in word and writing Strong interface and communication skills Safe handling of MS Office Safe appearance, presentation security and self-responsibility Basic knowledge in agile software development (Scrum) High analytical skills and knowledge with various tools (e.g. Mural, Confluence, Teams, Excel, Sharepoint, Power Point) Extensive experience and knowledge in the field of digital media and social media, knowledge of digital developments/trends around community management Please note that your internship at this site must have a prescribed mandatory share. Additional information: We are looking forward to your online application with CV, lettering, certificates, current enrollment certificate with a specification of the semester, if necessary. Compulsory internship certificate and proof of the regular study period. Please do not forget to mark your documents as ''relevant for this application' in the online form and note the maximum file size of 5 MB. Further information on the setting criteria can be found here. Disabled and equalized applicants are welcome! The severely disabled representative (sbv-zentrale@mercedes-benz.com) is happy to support you in the application process. HR Services will be happy to help you with questions about the application process. You can reach us by email via myhrservice@mercedes-benz.com or by phone at 0711/17-99000 (Mo-Fr 10-12am & 13-15am).

Food supplements Employee handy possible Employee discounts possible Employee participation possible Staff Events Coaching Flexible working time possible Hybrid work possible Health measures Employment Mobility offers