Contigo Energie AG | Germany | 44xxx Bochum | Permanent position | Full time | Published since: 15.05.2026 on stepstone.de
Head of Call Center Outbound (m/f/d)
Contigo Energie AG is an established company in the energy industry in the heart of the Ruhr region since 2009. We offer business customers customized solutions that go far beyond the mere supply of electricity and gas. We are looking for a location in Bochum at the next possible time Head of Call-Center Outbound (m/w/d) in full time You don't just want to lead, you really want to move something? Then you are right with us: you take over our outbound unit with 15–20 colleagues and develop the team with a sense for people, performance and smart processes. With your experience in Kaltakquise and appointment, you will ensure that our external service is perfectly set up – and bring our sales forward noticeably. It expects an indefinite role with real design playroom and visible impact. .
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Your tasks • Your profile • What we offer
Leadership and control of an outbound sales team (KPIs, dates) Analysis and optimization of processes and call center structures Motivation, coaching and further development of employees Responsibility for onboarding and incorporation Evaluation of sales figures and derivation of measures
Multiannual experience in active cold acquisitions as well as in the leadership of outbound call center teams Experience in building and developing call center structures Safe handling of CRM systems, dialer technology and data-driven sales management Knowledge of performance control (KPIs) and data analysis Coaching experience as well as strong leadership and motivation Hands-on mentality, enforcement strength and high implementation orientation
Unlimited working relationship in a future-proof industry Cars (including for private use) Attractive fixed salary plus performance related bonus payments Corporate Benefits – Special offers for our employees Bike leasing for private use for you and your family (up to 2 wheels) Operational health budget Intensive training Location directly in the city, best public transport connection – parking possible 30 days off ... and much more! !
Location
 | Contigo Energie AG | |
| 44787 Bochum | ||
| Germany |
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