Team Leader After-Sales Service (m/f/d)

We believe that success arises from an appreciation and respectful coexistence. With our motto #cooperation, we create a working and customer culture that focuses on cooperation at eye level and trust. With a unique logistics, an outstanding service and a deep understanding of the needs of the craftsmanship, we go the extra mile for our customers. Our teams work hand in hand to not only deliver home technology material, but also create strong partnerships. Teamleiter (m/w/d) at Kavelstorf

Participation in building the new department After Sales Service Monitoring, control and active processing of customer withdrawals and factory returns Responsibility for further services such as repair service Analysis and Evaluation of Existing After Sales Processes Identification of potential for improvement and derivation of appropriate measures

A successfully completed commercial training knowledge of the SHK segment High self-initiative as well as pronounced service and solution orientation Joy in handling customers/suppliers as well as enforcing and conflictability Strategic thinking, priority setting and good time management

Time for rest is important: We offer you 30 days vacation Bicycle leasing: Thanks to attractive bicycle leasing offers, the transition to the bike is even easier Charging station for e-cars: If you are travelling with an e-car, you can use the charging station on our premises Excellent incorporation and a strong, collegial team Premium models / success participation: Your top performance pays off - you benefit financially from your personal commitment