Converge Technology Solutions GmbH | Germany | 55xxx Mainz | Permanent position | Full time / Home office | Published since: 20.02.2026 on stepstone.de
IT Service Technician Apple (m/f/d)
Converge Germany is a leading IT system house for the public sector, focusing on educational institutions. We offer comprehensive IT solutions – from concept development to procurement to service and training. In 2024, the company was awarded the “Best IT service provider” in its sales class. Around 350 employees are driving our continuous growth with creative ideas and an extraordinary team spirit and setting new standards in the industry. We continue to develop successfully and need your support for fixed order now. .
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Your tasks • Your profile • What we offer
Error diagnosis Analysis of hardware and software problems in devices such as Apple iPad Use of diagnostic tools for fault localization
Hardware repairs Display and glass change Battery change Exchange of chargers, cameras, loudspeakers etc. Micro-learning on PCBs (depending on qualification)
Software work iOS updates and recovery Data transmission and data backup Reset locked devices (in legal framework)
Quality control Function tests after repair Documentation of the work carried out
Customer service advice on repairs and costs Acceptance and output of devices Explanation of repair measures
Spare parts & warehouse management Order of spare parts Administration of the repair warehouse
Ideally a completed training in the IT environment, e.g. IT system electronics (m/w/d) or IT technician (m/w/d) or comparable professional experience Understanding Apple System Ideally certification as ACMT or ACSP High service and joy in dealing with customers Class B driving licence Very good German knowledge required
a highly motivated and committed team that contributes to the digitization of schools, universities, authorities, etc. with great pleasure and enthusiasm. attractive benefits such as an occupational pension, bike leasing and the possibility of mobile work and much more a company car - also for private use a permanent position in a rapidly growing company with flat hierarchies and family atmosphere innovative ideas and varied tasks personal further development
Your contact person: Marco Russo: 0170-9816243 Email: marco.russo@convergetp.de
Give yourself with you!
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Location
 | Converge Technology Solutions GmbH | |
| 55129 Mainz | ||
| Germany |
The text of this ad was translated from German into English using an automatic translation system and may contain semantic and lexical errors. Therefore, it should be used for introductory purposes only. For more detailed information, see the original text of the ad at the link below.
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