Customer Support Employee - Software Support / Accounting Systems / Training (m/w/d)

The nlb develops optimal solutions in the field of agricultural accounting. Our goal is to best support our customers through our products and first-class support. With a dynamic team and a clear focus on quality and customer satisfaction, we set new standards in the industry. You support our users: in the efficient handling of our programs after a thorough incorporation into our tools in the team of the department/customer care. You will process support requests for our software products by phone, e-mail and team-viewer and help with advice and action. Depending on the interest, you have a variety of possibilities to actively shape the quality assurance and further development of our accounting systems. For example, you can prepare technical topics, new ideas or legal requirements for software development and introduce them into projects. You have the opportunity to provide regular training for our programs online or on site and the chance to communicate directly with our users at trade fairs if you want to.

You have a successfully completed vocational training as a tax specialist:r or account holder:in (m/w/d) or the like and have experience in dealing with programs in the tax industry. If you already have knowledge of our company's software applications, this is of advantage, however, not a must. You enjoy customer contact and can easily and understand complex tax issues. With your consulting skills and your friendly appearance, you can clearly convey our program contents. You are team-ready and enrich the regular exchange within the circle of colleagues through your cooperation.

A safe and innovative workplace with a friendly operating climate, flat hierarchies and short decision paths. A challenging and varied activity as well as an attractive and performance-oriented remuneration incl. Special payments (original and Christmas money). Job in a convenient location in Verden with free parking directly on site incl. Charging station for electric vehicles. Possibility of participating home office, flexible working hours, 30 days Comprehensive training and individual training opportunities Various benefits such as sports, JobRad, old age care, health insurance, in-house canteen, free drinks & fresh fruits etc. JOBV1_EN