Bechtle GmbH & Co. KG IT-Systemhaus Karlsruhe/Offenburg | Germany | 77xxx, 76xxx Ettlingen, Offenburg | Permanent position | Full time | Published since: 12.02.2026 on stepstone.de
Service Architect - IT Services / Presales (m/f/d)
Bechtle is one of the leading IT service providers in Europe. We design future-oriented IT architectures - from classic IT infrastructure to digitalization, multi-cloud, modern workplace and security to artificial intelligence and managed services. We also offer our customers intelligent financing and the realization of sustainable concepts such as Circular IT. With our subsidiaries, we are among the leading specialists in business applications, especially PLM and ERP. Our multichannel strategy combines personal care at over 120 locations in 14 European countries with digital services and global cooperation. With more than 16,000 employees, we are always close to our customers - whether SMEs, Groups or Public Sector. .
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Your tasks • Your profile • What we offer
Processing Presales requests and analysis and evaluation of customer requirements in the IT service environment. Development and development of service architectures based on existing or new IT services (cloud, network, workplace, security, infrastructure). Creation of service concepts, service descriptions and modular power modules and support of sales in offer processes as well as participation in presentations and customer appointments. Close cooperation with departments, Solution Architects, Delivery Managers and Service Management. Maintenance of service catalogs and SLAs, costing of services and further development of the IT service landscape.
Complete technical studies of (economic) informatics or comparable IT training. Multiannual experience in the IT service environment, e.g. in Service Design, Presales, Consulting or Solution Architecture. Deals with IT infrastructure, cloud services or managed services. Experience in creating service concepts, performance descriptions and SLA definitions. Impressed business understanding, strong communication and analysis skills as well as reliable knowledge of German and English.
Further development: With an extensive range of Bechtle Academy, individual career planning, expert: in-house and management programs, manufacturer certifications and much more, you are constantly developing and never standing. All-round careless package: Your future is important to us. This shows our attractive occupational disability insurance as well as our occupational pensions with a grant of up to 100 percent. 30 days holiday: 6 weeks free time you can use to relax, relax, travel and feet. Modern Workplace: At the workplace of the future you receive the latest technology equipment and work in an innovative working environment. Mobility: With our sustainable mobility offers, e.g. the job ticket or the possibility of JobRad leasing, you will not only benefit monetaryly, but also the environment. Responsibility: From the start, you can move a lot in exciting projects and exploit your full potential. .
Location
 | Bechtle GmbH & Co. KG IT-Systemhaus Karlsruhe/Offenburg | |
| Ettlingen, Offenburg | ||
| Germany |
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