Payment / Electronic Banking Berater (m/w/d)

Company description

As an independent Volksbank with a balance sheet total of 2.9 billion We take our future into our hands. Just like our customers and our members, which we support in the implementation of their plans fair, respectful and partnership – and thus advance the entire region. For this we need employees who share our values as much as our vision. We are looking for you as soon as possible

Account Manager (m/w/d)

They bring about They take responsibility for the comprehensive consulting and support of corporate, business and commercial customers in relation to our innovative payment solutions (Electronic Banking, Proficash, POS/E-Commerce payment solutions, cash systems, etc.), both by remote maintenance and on-site. They actively promote the acquisition of new customers and promote the expansion of existing business relationships in close cooperation with our corporate customer advisors. As a first-level support, you take over the role of the first contact person and offer solutions for technical questions and challenges of our corporate, business and commercial customers. Their commitment ensures that customers receive the support they need quickly and easily. You take over the technical installation, care and troubleshooting of all online products. They introduce your expertise in product and process consulting and support our customers in selecting the appropriate payment solutions. They take care of administrative tasks such as contract creation and fee billing and thus contribute significantly to the efficient and smooth running of our processes. They actively participate in cross-bank projects and thus shape process optimization in our organization.

This will bring you Your completed training as a banker (m/w/d) or comparable commercial training with professional experience is the ideal basis for your new activity. Your good professional know-how about payment products and procedures will bring us together. Digital trends and modern payment channels awaken your curiosity? Then you are right with us! You have practical experience with agree21BAP and bring good IT skills - this helps you get into our processes quickly. Thanks to your well-founded understanding of the central content of financial and wage accounting, you can advise and support our customers in a targeted manner. They convince by a pronounced conceptual, solution-oriented and innovative thinking. Personal contact with people makes you happy and in sales you feel comfortable? Then bring your strengths to us. Your communication strength and your safe appearance are good at our customers. You do not meet every point from our requirement profile, but are inspiring for electronic banking and are motivated to develop yourself personally and professionally? Then apply – we support you in your development!

We offer you A versatile activity with high personal responsibility. A collegial working atmosphere with short decision paths and flat hierarchies. After the incorporation time of about 6 months, you have the possibility to work mobile up to two days a week. Work-life balance is your concern? We support you with variable working hours and 30 days of annual leave as well as 2 bank holidays (24.12. and 31.12.) to be able to agree well with family and profession. In order to make you feel safe and healthy both now and in the future, we offer you operational health management and occupational pensions as well as a variety of other benefits. Man is at the heart of us! We want you on the team! You too? Then we look forward to your application with your salary presentation and the earliest possible entry date via our online application form on our homepage.

Mr. Felix Allgayer, Tel.: 07161 620-229, is available as contact person from the Human Resources section. If you have any questions, please contact our technical consulting department manager, Mr Sven Zintl, tel.: 07161 620-189.

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