Engineer (m/w/d) IT Support

Automation is our passion – yours too? Are you passionate about new technologies, take the initiative and work independently? Then you're right with us. Create the future of SMC Germany and bring your expertise to our headquarters in Egelsbach near Frankfurt am Main.

SMC Deutschland GmbH is a leading manufacturer, partner and solution provider for pneumatic and electrical automation technology. The company belongs to SMC Corporation with nearly 21,000 employees worldwide. The company has subsidiaries in 83 countries with 500 sales centres worldwide. SMC Deutschland GmbH, headquartered in Egelsbach near Frankfurt am Main, has been working successfully on the German market for over 40 years and is now employing more than 800 employees.

For our employees we ensure a smooth IT operation and continuously develop our service and support processes. We build on the experience and know-how of our IT support team. First contact person for the classification of internal customer requests via the ticket system Error analysis and troubleshooting in the 1st level range User management and on-boarding of new employees as well as on-and-off jobs Participation in the planning and implementation of concepts and the introduction of operational quality assurance measures in the support area Self-employed project management of smaller IT projects and subproject management for medium and larger IT projects in their own area Hard and software order management as well as responsibility and ensuring complete asset and license management Operation and maintenance of systems within the support area with medium complexity Self-employed documentation Implementation of Lifecycle Management in Support Area

This is the ideal way to bring You are right with us if you want to work in an internationally active, powerful environment and like to work in the team. Completed studies or training in the field of IT or comparable At least 3 years of relevant professional experience Very good MS Office knowledge and ITIL skills Experience in agile project environments of advantage Very good knowledge of German and good English in word and writing

An attractive and efficient remuneration, of course with 13. Monthly content A friendly team with passion and a lot of design space A modern, well-connected workplace in the heart of the Rhine-Main metropolitan region Space for your own development with a wide range of training and further training Many other benefits such as a private health insurance, a group accident insurance, a grant for occupational retirement and bicycle leasing JOBV1_EN