Customer Service Agents (m/f/d)

You are ready for the next career step and want to further develop your skills in customer service? You are thrilled to find solutions for your customers and to process their concerns with commitment?

Then this position is just right for you!

Become a Customer Service Agent / Customer Service Agent (m/w/d) and ensure an exciting challenge with a renowned company in Berlin – as part of the employee transfer with takeover option.

Advice from customers via the ticket system and processing of inquiries Examination of offer requests, determination of customer requirements and creation of appropriate offers Ensuring compliance with all deadlines and requirements in the supply process Processing of offers and contracts according to internal guidelines Cooperation in interdisciplinary teams to implement projects

2-3 years of experience in customer service or comparable position Secure handling of SAP's CRM application as well as SalesForce as a ticket system Very good knowledge of German, at least at a safe level

A permanent employment contract: We offer you an unlimited employment contract to guarantee planning security.

Excessive remuneration: We need adequate remuneration! Therefore, you benefit from an over-tariff basic salary at DIS AG, which can be individually upgraded by premiums.

Tariff holiday and Christmas money: DIS AG pays every employee a holiday and Christmas money. This is how holiday and Christmas can come.

Pension provision: Your security in later life is important to us. Therefore, DIS AG offers the possibility of an occupational pension scheme that additionally supports you in retirement age.

Further development possibilities and space for your own development: Our e-learning academy offers you the opportunity to develop free of charge in many areas and gain new knowledge. We want you to grow professionally and personally.

More Benefits: If necessary, we coach you for a first interview with the customer to prepare you optimally for your future job.

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