Stadt Offenburg | Germany | 77xxx Offenburg | Permanent position | Full time / Home office | Published since: 07.04.2026 on stepstone.de
IT Service Employee
as an employee*in IT service for our area of digitalization and information technology, Department of Information Technology in full time (39 hours/week). With your activity you make the difference! All we do as employees of the city of Offenburg leaves traces to the 63,000 inhabitants we work for. So that we can continue to do this, we are looking for people who are willing to leave traces with us as an employer. Because it makes a difference for the people who live here whether we do our job or not. .
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Your tasks • Your profile • What we offer
You are the first person in first-level support and take care of the IT needs of urban employees as well as the support of IT workstations on site You process incoming support queries, find solutions through targeted troubleshooting and document these comprehensible You enter user accounts for our employees and forget permissions in the corresponding IT systems You install and configure hardware and mobile devices via our MDM system and make sure You are always up to date You will actively participate in the maintenance, configuration and optimization of the IT systems you use.
a completed training as a specialist in system integration or IT-Kaufmann (m/w/d) or a comparable training with professional experience in IT Experience in IT service, ideally identify you with ticket and MDM systems as well as ITIL and documenting solutions and systems structured very good knowledge of German and basic English independent and structured work, team capable, customer and service-oriented flexible to use as part of our IT service times and have a driving licence
As a trace leaver (m/w/d) at the city of Offenburg, we offer you an indefinite working relationship according to the provisions of the TVöD to the pay group 9a (currently in full time and depending on the professional experience monthly between 3.550 and 4.850 euros gross) as well as a variety of attractive offers about your employment. In addition to annual special payments and 30 days holiday a year, this also includes the option to lease a job bike. In addition, you benefit from our attractive occupational retirement, asset-effective benefits and a variable working time account. In addition, there is the possibility to work partially remotely. We will be happy to accompany you on your entry into professional life. .
Location
 | Stadt Offenburg | |
| 77652 Offenburg | ||
| Germany |
The text of this ad was translated from German into English using an automatic translation system and may contain semantic and lexical errors. Therefore, it should be used for introductory purposes only. For more detailed information, see the original text of the ad at the link below.
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