1st Level Support / User Helpdesk (m/w/d) - hybrid working (remote & presence)

For a renowned logistics company in Münster, we are looking for a versatile and secure position as part of the staff exchange. Look forward to a challenging task in a future-proof company with attractive development opportunities. You accept telephone and electronic enquiries and fault messages to our systems in the field of client / server (system Windows) To do this, enter and classify requests from technical support and provide further technical assistance As part of the solution finding and special concerns, you work closely with the 2nd Level Support, Service and other teams. You document your solutions and share your knowledge proactively with the team

You have completed a training in IT, e.g. as a specialist informant (m/w/d), IT system administrator (m/w/d) or bring an IT background with You have basic knowledge with ticket systems, knowledge databases, IT processes and Windows operating systems You will be happy to help with questions about IT They like to work in the team and are characterized by an independent and solution-oriented way of working You have the pleasure of dealing with customers and bringing to communication reliable German knowledge with A structured and systematic way of working complete your profile

There is the possibility to work in part in the home office /remote and thus benefit from the advantages of hybrid work (flexible work) 30 days off Versatile and exciting tasks in an international context They work with a great team in a technically innovative environment and at the same time have the support of a strong parent company JOBV1_EN